Jenna Belcourt
**** *** ***, ********, **, T*B *B6 780-***-****
**************@*****.***
Summary of Skills
Prioritized the public a good portion of my working career, always communicating
with new people every day.
Capacity to adapt to the needs of the moment
Helped guide projects, events and programs; establish objectives and needs, evaluate options
Proficient in using MS excel, word, power point, access and outlook.
Experience
Server
Average Joes, Sherwood park, AB
2014
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Cleaned and stocked coffee and condiment areas.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Server
The Black Sheep Pub, Edmonton, AB
2012 – 2013
Routinely checked identification of patrons purchasing alcoholic beverages.
Record, pick up and serve orders.
Check if customers are enjoying their meals; correct any problems.
Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
Server
Jox’s Bar and Grill, Edmonton, AB
2012 – 2013
Inform customers regarding new products and contains of cocktails and/or other drinks.
Remember and recognize repeat guests.
Listen attentively and respond effectively to customers’ requests.
Bartender
Wild West Saloon, Edmonton, AB
2009-2011
Wash glassware, keep bar neat and orderly.
Consistently monitored guest consumption of alcohol and appropriately intervened as needed.
Carefully organized liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas.
Collect payments for drinks and balance float at the end of the night.
Bartender
BJ’s Q Club, Grande Prairie, AB
2007-2009
Wash glassware, keep bar neat and orderly.
Consistently monitored guest consumption of alcohol and appropriately intervened as needed.
Carefully organized liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas.
Collect payments for drinks and balance float at the end of the night.
Education
Business Administration Diploma
Reeves Career College, Edmonton, AB
July 2015
Areas of study included marketing, accounting, finance, economics, human resource, and entrepreneurial behaviour