Engineer Operator

RAJMANI

Contact No: 976*******

House. No. **, Deep Lok Colony Email ID : ***********@*****.***

Chakrata Road : ***********@*****.***

Dehradun (Uttarakhand).

OBJECTIVE

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.

WORK EXPERIENCE

4 years experience in Information Technology in the fields of Desktop Support / Laptop/System Administrator & IT management in a professional environment & seeking challenging assignments to contribute my skills and dedication for the growth of the Organization as well as to my career growth.

Ensure Services India LTD. ( A Subsidiary of Redington Indian LTD.)

Designation : Customer Support Engineer

Duration : ( October - 2010 to Till Date)

Client : University of Petroleum Energy Studies.

Location : Dehradun Uttarakhand

Role & Responsibilities:

Installation, configuration and troubleshooting of Client operating systems, Hardware and Networks.

Install and configure the hardware resources such as Network Printers, scanners, local printers of various models

Laptop and Desktop Hardware Troubleshooting and Rectification

Hardware Troubleshooting of Printer (Hp LaserJet Printer) various models

Installation of Operating System and Responsible for Supporting (Windows XP/ Windows 7&8, MS Office 2007 & 2010.

Installing Configure and troubleshooting of MS Outlook 2007 & 2010, LDAP Address book Configuration in MS Office Outlook.

Basic User Authentication & Synchronization with Active Directory Environment.

Troubleshooting of Computer application issue/ network issue/software issue/basic network issues etc.

Installing, Configuring and troubleshooting on Antivirus, updating on all systems and servers and generate daily update report.

Preparing monthly work status report and updating technology specific documents.

Basic Network troubleshooting of wired and Wi-Fi network.

Vendor Co-ordination.

Co-coordinating with the IT Team to short out any major problems. This involves testing and troubleshooting the problem.

Previous Employer: DIHT Services (As a CSE)

Job Responsibilities

Assembling and Disassembling Desktop and Laptop.

Installation of Operating System and Other Software.

Basic Network troubleshooting.

ACADEMIC QUALIFICATION

Pursuing MSC IT Form Sikkim Manipal University.

Graduated from H.N.B Garhwal University, Uttarakhand.

Intermediate from Almora Inter College, Almora, Uttarakhand.

High School from Government Inter College, Almora, Uttarakhand.

PROFESSIONAL QUALIFICATION

Mechanical Com Operator Electronic Com System (Wireless Operator, 2005) from I.T.I Almora.

ACHNP (Advanced Certified Hardware and Networking Professional) course form IIHT.

PERSONAL DETAILS

Name : Rajmani

Date of Birth : 1 July 1984

Father Name : Mr. Navin Lal Arya

Languages Known : Hindi & English

Permanent Address : Malla Daniya Rajpur Alomra, Uttarakhand

Marital Status : Married

Date- Your Sincerely

Place- (Rajmani)

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