Customer Service Manager

CURRICULUM VITAE

H. No. ***, Urban Estate,

Dugri Phase-2,

Ludhiana.

Phone : 855-***-****

E-mail : **********@*****.***

SUPREET SINGH

Aspiring for Managerial assignments in back-end operations/people management/project management preferably in the banking sector.

I am looking forward to work with a company which can help me in gaining knowledge, experience and challenge me in every aspect to bring out the best in me. I aim to reach high heights in the organization I work with, leaving no stone unturned to achieve my targets.

I am self motivated and I put in my utmost effort and commitment in all the activities I participate in. I believe in constant learning and taking up new challenges and have the ability to clearly define goals and effectively use available resources to meet deadlines. I am an extrovert and enjoy interacting with people. I also am a very jovial person and always see the positive side of aspects.

2005-Completed 12th in Commerce.

2008-Completed B.com from PU (CHD).

2010-Completed MBA (Finance).

2012-started working in Jaydee fabrics.

2013-left job at Jaydee fabrics.

2013-joined HDFC bank as an assistant manager.

2015-till 31st July

I started my career in textile industry as a finance and marketing manager. I handled all the accounts and customer dealing entirely on my own as well as observed 58 people working in the firm. Then i joined HDFC bank after an year experience from the industry as i got a chance to work in the back-end operation .In the Banking industry I am handling entire group of tasks involved in of services for smooth & complaint free operations as well as ensuring compliance with requirements under various different acts governing banking regulation .Following the process /procedures of bank & ensured compliance to rules and regulations of the bank including latest circular & notification.

-Manage the plan and new schemes which is been introduced by the bank.

-Make work plan to ensure the quality services.

-Having Knowledge of Working Capital, Mortgages, Agri. lending, Gold Loan, Customer service, Property Vaulting, Property Releasing, Handling various projects along with work,

-Handle all the other responsibilities related to the job.

-Handling Legal Activates.

-Maintaining of disbursal for the products (DOD, LAP, Staff loan, Auto Loan, Gold Loan, Agri. lending, Working Capital Facilities) on daily basis.

-Reconciliation of Property papers.

I Value being-sincere, hard working, credible and trustworthy and professional.

I strongly believe in my self-confidence, term work and being open and straightforward.

English

Hindi

Punjabi

Father’s Name S. Jaspal Singh

Date of Birth 15th Oct. 1987

Marital Status Married

Nationality Indian

Sex Male

Declaration:-

I here by declare that the information furnished above is true to the best of my knowledge.

(SUPREET SINGH)

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