Customer Service Maintenance

MICHAEL T. HESTER, JR.

**** *********** **. *** *** Spring, TX 77373 662-***-****

OBJECTIVE: Entry-level Collision Repair & Refinishing Technician

SUMMARY: I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

EDUCATION

Universal Technical Institute (UTI) – Houston, TX Diploma: Collision Repair Technology Graduation Date: March 9, 2007 GPA: 3.94

Emphasis

1 Exterior Panel Alignment

2 Structural Alignment

3 Estimating & Customer Service

4 Exterior Panel Repair – Plastic

5 Structural Replacement

6 Power Systems & Controls

7 Exterior Panel Repair – Metal

8 Introduction to Refinishing

9 Drive Train Removal & Installation

10 Exterior Panel Replacement

11 Vehicle Preparation for Painting

12 Vehicle Handling

13 Welding & Cutting

14 Finish Applications

15 Custom Paint Fundamentals

16 Structural Damage Analysis

17 Vehicle Detailing

18 Custom Body Fundamentals

North Pontotoc High School – Ecru, MS Diploma: General Studies Graduated: May 2000

TRANSITIONAL SKILLS

1 Ethics

2 Typing 35 WPM

3 Windows, Email & Internet

4 Troop supervision & Accountability

5 Navigation Operations

6 Maintenance

7 Sexual Harassment Training

8 Equal Opportunity

9 CPR First Aid

10 Fire Fighting

11 Physical Security

12 Organizational Leadership

13 Vehicle Safety & Maintenance

AWARDS, CAMPAIGNS & CLEARANCES

UTI Director’s Honors List

UTI Excellent Attendance

MILITARY

US Navy E4 July 2000-July 2004 Honorable Discharge

Status Inactive

CERTIFICATIONS

I-CAR Welding Certification-Aluminum

I-CAR Welding Certification-Steel

DuPont Credentials

INDUSTRY CREDENTIALS

I-CAR 24 Gold Class Points: I have qualified for I-CAR Gold Class Points upon graduating from the Collision Repair and Refinish Technology program at Universal Technical Institute. I have selected and received a certificate from I-CAR for total Gold Class Points as part of my tuition package

MICHAEL T. HESTER, JR.

2929 Hirschfield Rd. Apt 103 Spring, TX 77373 662-***-****

EMPLOYMENT:

3/14-4/15 Anderson Ford Mercury Cleveland TX

1 Body Tech/helper

10/13-3/14 Samson Iron Works Houston TX

1 Measure and cut metal

2 Cleaned metal after it was welded to get slag off for painting

3 Went on job sites to install finished product

7/13-10/13 Easttex Collision Houston TX

1 Porter/detailer

4/10-12/12 Caliber Collision Center Spring. TX

1 Porter/detailer

2 Parts department

11/07-2/10 Dosset Big Four Apprentice Tupelo, MS

1Dissasemble vehicles for insurance purposes

2Removed interior pieces, airbags, lock cylinders and dash pieces

3Welding

4Prep for paint

5Detailed vehicles

6Removed and replaced brakes, suspension, diagnostics, a/c, and some electrical trouble shooting

6/05-8/05 Three Rivers Landfill Crew Member Pontotoc, MS

6Haul dirt & empty containers

7Assist on garbage trucks

8Keep garbage piles & road wet to eliminate odors

7/00-7/04 US Navy AD Aircraft Mechanic Virginia Beach, VA

9Repair/replace fuel systems

10Repair/replace engines

11Sanded aircraft prior to painting

12Painted aircraft

REFERENCES

Earl Ford Associate 832-***-****

John Laster Associate 662-***-****

Kelly Warren Associate 832-***-****

Brian Lowery Associate 757-***-****

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