IT Manager / Senior Network Administrator

James A. Cooper

**** ******** ****** #***

Martinez, CA 94553

Phone: 707-***-****

Email: ***@*****************.***

Objective: IT Manager / Senior Network Administrator Computer Networking & Software Experience:

14+ years of successful, end-to-end implementation experience that includes a broad understanding of infrastructure

(Network/Telecom (LAN/WAN), Wireless and PBX/VoIP, Virtualization, NAS, SAN and Backup.

Proficient in planning, installing, configuring, maintaining and troubleshooting software installations.

Experienced at maintaining the integrity of Development, Test & Production environments.

Skilled at upgrading environments for Windows server and SQL platforms (e.g., Windows 2000 Server to current Windows Server 2012 R2 product lines in Active Directory support & migration).

Working knowledge of OSI Model services & protocols – TCP/IP, DNS, DHCP, LAN, WAN, VPN, VLAN, IPsec, LDAP, SSL, OSPF, STP/VDP, BGP, RADUIS and Wire Shark.

Extensive knowledge in PC repair and Data Recovery.

Commercial Wireless Network Design & Installation with Mesh Network Topography & Guest Networks.

Support of multiple network environments with PC, MAC, Linux and Unix with emulator software

Ethernet, T1/ MPLS, PRI, Fiber \ OPT-E-MAN, DSL & Cable.

Exchange & 365, RDS, SQL Server, CAD Vault Server, Router Setup & Configuration, Network Security, Visio, Cisco IOS, SCCM, SCOM, SCVMM, WSUS, DPM, DFS and ADFS.

Encompass, POINT, DataTrac, SAGE Timberline, MAS 90/MAS200 ERP & CRM, Peach Tree, QuickBooks Enterprise, ACT, Acronis Backup & Recovery 11.5 for Servers, Microsoft Hyper V, VMware, P2V & V2P software, Symantec Endpoint Protection & Backup Exec, ESET NOD32 Products and AVG Server Edition.

Proficient in all MS Office products and Visio.

IT/Management Experience

Experience managing multiple, cross-functional teams while utilizing strong leadership skills with the ability to inspire and motivate others.

Demonstrated effective IT project management leading project to successful completion on time and within budget.

Analytical skills necessary to make decisions, resolve problems, and troubleshoot.

Capable of establishing budgets and effectively managing expenses.

Ability to establish cost estimates for hardware, software, and structure and network design.

Excellent written and verbal skills and outstanding Customer Service skills. Employment:

Advanced PC Systems, Windsor, CA - Owner 2002 – Current Network Administrator/ IT Consultant

Commercial and Residential networks. Onsite installation and repair. Network design and installation. Outsourced IT consultant for networks over 175 users

Software Made Easy DBA WellCycle, Novato, CA - IT Manager / Senior System Engineer 2013 – October 2015 Project Management Software delivering solutions for oil and gas industry

Responsible for overall IT management including infrastructure, networks, website maintenance, and SQL management, and offsite co-locations

Education / Certifications:

Cisco Certification Training in CCNA Certificate - Santa Rosa Junior College Spring 2013 – GPA = 4.0

CompTIA A+ Certified Professional 2002

Network Specialist - Empire College, Santa Rosa, CA 2001- Diploma awarded October 2001 GPA = 4.0

B.A. Criminal Justice Administration Minor: Biology - Sonoma State University, Rohnert Park, CA

A.S. Administration of Justice, A.S. biological Science, A.A. General Liberal Arts - College of Marin, Kentfield, CA

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