Customer Service Microsoft Office

Sophia Peterson

*** ****** ** 732-***-**** (Cell)

Woodbridge, NJ 07095 ********.**@*****.***

Objective: To secure an Administrative position where I can utilize my computer skills and knowledge while having opportunity for growth and advancement.

Summary of Qualifications:

Fast Learner, Highly Motivated, Problem Solver, Focused, Excellent Manual Dexterity

Warehouse experience: Assembler, Production, Inventory, Picking and Packing

Clerical: insurance medical billing, keyboarding, Microsoft office experience

Education:

05/15 – 11/15 Middlesex County College Edison, NJ Edison, NJ

Software Technology Specialist Certificate Program

01/04 – 06/04 Cittone Institute Edison, NJ Iselin, NJ

Medical Office Assistant Certificate Program

Skills:

Microsoft Office Software (Expert Level)

Word Excel Access PowerPoint Outlook

Medical Skills

Anatomy & Physiology Medical billing & Coding Insurance processes

Admin Pro for Medical Office

Experience:

2013 – 2014 Compass Group Woodbridge, NJ

Food Service Worker

Prepared cold foods, cleaned work areas, equipment, utensils

Correctly packaged and stored food supplies, presented foods attractively

Placed food on warmers for serving, put food in refrigerated storage to prevent spoiling

Maintained a safe, clean and sanitized work area

2013 Kmart Avenel, NJ

Morning Stock Associate

Accepted delivered packages and ensured proper counts

Unloaded/loaded merchandise, and stocked shelves

Marked items with identifying codes, such as price, stock, or inventory control codes

Ensured label is clear and visible, helped customers fill orders, kept record of sales

Completed customer’s mail, web, and phone orders by retrieving the ordered merchandise

Computed price of merchandise, prepared merchandise for shipment, replenished stock

Ensured customer received product, replaced damaged or missing products

2004 – 2010 Wal-Mart Woodbridge, NJ

Customer Service/Cashier

Greeted customers as they arrive, took payments in exchange of goods sold, bagged items sold

Provided information about items and made buying suggestions, issued receipts and refunds

Operated cash register and till to ensure accurate balance of payment and receipts

1998 – 2003 Electrolux Home Products Edison, NJ

Assembler

Responsible for using components and parts to produce machines, goods and products

Positioned parts and subassemblies, interpreted measurements, verified specifications

Ensured all parts are fitted and screwed in properly, altered dimensions to fit specifications

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