Administrative Assistant Customer Service
Resume:
SHERRIE N.VAUGHAN
Durham, NC ***04
**************@*****.***
Energetic and determined professional seeking a position in the Human Resources/Business Management industry. To utilize my strengths in problem solving, communication, and excellent customer service. My knowledge and expertise working as an Executive Administrative Assistant will be a great asset to your team.
EDUCATION
Strayer University Morrisville, NC
Bachelor of Science in Human Resources Management Current
Studies focused on gaining knowledge and completing coursework in Business Administration and Human Resources Management
PROFESSIONAL EXPERIENCE
Manpower Staffing Agency Durham, NC
Global Administrative Assistant for IBM 3/11-5/15
Provided administrative support to Vice Presidents of Technology and direct reports with demonstrated ability to improvise, improve procedures, and meet demanding deadlines. Supporting management to include CEO's, Presidents, and Senior Vice Presidents both in office and remotely.
Coordinated corporate luncheons and developed presentations for meetings and special events.
Organized the details of special events, travel arrangements, corporate agendas and itineraries.
Direct business relations and distribution of company literature to stimulate client interests and sales leads.
Processed monthly expense reports reflecting supporting documents and budget code indexes.
Work directly with managers on weekly postings and master report to facilitate with oversight for all aspect of composition, editing, preparation of final copy from draft to distribution.
Answer phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports.
Open, sort, and distribute incoming correspondence, including faxes and email.
Make travel arrangements for executives.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Provide clerical support to other departments.
Manage and maintain executives' schedules.
Compile, transcribe, and distribute minutes of meetings.
Set up and oversee administrative policies and procedures for offices or organizations.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Manpower Staffing Agency Durham, NC
Executive Administrative Assistant at Lenovo 4/09-3/11
Provided administrative support to Vice Presidents of Technology and direct reports with demonstrated ability to improvise, improve procedures, and meet demanding deadlines. Supporting management to include CEO's, Presidents, and Senior Vice Presidents both in office and remotely.
Coordinated corporate luncheons and developed presentations for meetings and special events.
Organized the details of special events, travel arrangements, corporate agendas and itineraries.
Direct business relations and distribution of company literature to stimulate client interests and sales leads.
Processed monthly expense reports reflecting supporting documents and budget code indexes.
Work directly with managers on weekly postings and master report to facilitate with oversight for all aspect of composition, editing, preparation of final copy from draft to distribution.
Answer phone calls and direct calls to appropriate parties or take messages.
Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports.
Open, sort, and distribute incoming correspondence, including faxes and email.
Make travel arrangements both domestic and international.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Provide clerical support to other departments.
Manage and maintain executives' schedules.
Set up and oversee administrative policies and procedures for offices or organizations.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Monarch Services Durham, NC
Executive Administrative Assistant for IBM 4/00-4/09
Provided administrative support to Vice Presidents of Technology and direct reports with demonstrated ability to improvise, improve procedures, and meet demanding deadlines. Supporting management to include CEO's, Presidents, and Senior Vice Presidents both in office and remotely.
Coordinated corporate luncheons and developed presentations for meetings and special events.
Organized the details of special events, travel arrangements, corporate agendas and itineraries.
Direct business relations and distribution of company literature to stimulate client interests and sales leads.
Processed monthly expense reports reflecting supporting documents and budget code indexes.
Work directly with managers on weekly postings and master report to facilitate with oversight for all aspect of composition, editing, preparation of final copy from draft to distribution.
Answer phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports.
Open, sort, and distribute incoming correspondence, including faxes and email.
Make travel arrangements for executives.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Provide clerical support to other departments.
Manage and maintain executives' schedules.
Compile, transcribe, and distribute minutes of meetings.
Set up and oversee administrative policies and procedures for offices or organizations.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
References Available Upon Request
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