remote

Atul Sarda

**********@*****.***

CAREER OBJECTIVE:

To take up a challenging and rewarding career in a reputed organization providing IT support and effectively contribute towards the goals of the organization.

AREAS OF INTEREST: Sql Server 2008/12/14, Window Server 03/08/12, Linux/Solaris,AS400, ES2,S3,VMware, AWS, BigData Hadoop, HPQC, Weblogic, SVN, Apache, Oracle/ SqlServer /Sybase/Mysql, Golden Gate, Java, Software Quality Analysis, Bladelogic,Splunk,Tripwire,GIT.

SUMMERY OF SKILLS:

A Post-graduate with a certification in Oracle 9i/10g OCP (Database Administrator).

knowledge of WebLogic/Sybase/MySql/SqlServer/Oracle, RAC, Data Guard and Grid Control.

A team player with exemplary communication, analytical and problem solving skills.

Keen learner with ability to learn new knowledge with ease.

Mentor and train the other team members .

Good communication and interpersonal skills.

WORK EXPERIENCE:

May 2015 – July 2015 – WorldPay

Sr.System Engineer - Contract

Working on the Auditing project.

Resolving any issue from applications (Splunk,Centrified,Tripwire) running on Linux(OEL,AS400)/Window Production/NonProd server.

Administering apache servers for production environment.

Working with Application teams, project manager to resolve issues come up during Auditing.

Building new Production Servers for office and co-location.

Working closely with System Admin team for any server issue.

Mar 2013 to Feb 2015 - First Advantage

Sr.System Engineer

Maintaining a high-availability data center of approximately 2000 physical and virtual servers running Oracle Solaris 10, AS400, Red Hat Enterprise Linux 5/6 and Window Servers,PowerShell scripting. Providing LAMP support for production, apache server administer, WebLogic,development and test environments employing Oracle/Sybase and Microsoft SQL Server databases.

Worked with the team on setting up cloud environment for external applications to run on linux environments using softlayer Beta Metal system and handled backup using evault system.

Part of Oncall rotation team for production and non prodcution applications,servers and databases.

Build Sqlserver/Oracle databases, upgrading, patching and tuning for production environments.

Implementing bladelogic to automate the server process.

Screening Department was sold to First Advantage by LexisNexis and got transferred.

Using JIRA ticketing system and worked on Chef management tools.

Diagnosis of production issues by monitoring error rates, application traffic, CPU utilizations, and log files. FTP, SSH, SCP Protocols (vsftpd, proftpd, openssh, rsync, netcat).

Supporting/deploying Java.apache,tomcat based applications on multiple environments.

Aug 2011 to Feb 2013 – LexisNexis

System Engineer

Diagnosis of production issues by monitoring error rates, application traffic, CPU utilizations, and log files. FTP, SSH, SCP Protocols (vsftpd, proftpd, openssh, rsync, netcat)

As a 3rd level engineer, primarily handle 2nd level engineer support for the company's flagship product.

Part of Oncall rotation team for production and non prodcution applications,servers and databases.

Deploying experience with Jboss/weblogic,Fusion Middleware, apache application on production, customer test and staging environment.

Part of the team, upgrading oracle database from 10g to 11g.

Maintaining a high-availability data center of approximately 100 physical and virtual servers running Oracle Solaris 10, AS400, Red Hat Enterprise Linux 5 and 6 and Window Server. Providing LAMP support for production, development and test environments employing Oracle,Sybase and Microsoft SQL Server databases.

Experience in deploying Java/weblogic applications across multiple environments. Part of team for doing disaster recovery.

Identify opportunities for improvement and take proactive steps to minimize production outages and delays. Work closely with development and QA terms to implement changes through the entire work cycle.

Provide application support and technical assistance for internal and external customers (PROM, BIRCH, CROSS, Webmethods, Accurint, WinESP, Apache server, WebLogic, BIS Online – Business Assurance).

Install/deploy program products and system components or aid in installation by end users.

Utilizes online system to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.

Writes complex SQL queries to aid troubleshooting, find and fix data issues, and to support other customer requestsused to analyze data and create management reports(SQL Navigator, PLSQL Developer, TOAD for Oracle, Sybase and SQL Yog for SqlServer)

Create and update technical/procedural documentation. Responsible for maintaining and backing up internal production support website.

WRQ Reflection for UNIX, HP Service Desk, PHP MyAdmin, MySQL, Norton Ghost, Web methods process management suite, HP Quality Center, ISIT ticketing system.

Jun 2013 – Mar 2014 (IBM Contractor)

System Administrator

Build, configure, test, and troubleshoot a large enterprise file services solution. Perform migration of Novell,Windows, Oracle database, Linux/Unix, AS400(ISeries) admin, LAMP and windows servers. Implementation of new servers, operating system upgrades, server tuning, change management planning, decommission old server and IBM Tivoli Endpoint Manager tool.

Worked for the team, handled Georgia State Server Projects. Able to troubleshoot complex issues, including server-related, database upgrade (Oracle and SqlServer), Maintain patch, firmware levels and network-related problems.

Monitor system activity, diagnose and resolve performance issues and outages. Reviews error and audit logs. Day today troubleshooting skills resolving hardware and OS related issues.

Knowledge of Windows Powershell, System Center (SCOM), Windows batch scripting, DOS commands and batch coding in a Windows environment.

Performs migrations of customer data as needed to maintain balanced loads on systems or in the event of emergency. knowledge of User/Share level Permissions, Active directory,Group Policy, LDAP and Domains. Hands on IIS Web server technologies, security and configuration. --Good understandings of SAN storage technologies and data replication tools. Physical installation of hardware into racks.

Install, configure, and maintain Oracle based technologies including Oracle Database, Oracle DataGuard, GoldenGate. Worked in a team upgrading database.

Works with customers on troubleshooting production issues within the customer’s database. Manages production / performance testing and quality assurance database environments including creating large testing datasets. Performs optimization on production databases insuring high levels of performance.

Works with development, performance, and implementation DBAs on projects related to enterprise data and systems.

Sep 2010 to Aug 2011 E*Trade Financial Corp

Staff, System Administrator

Administer production Linux/Solaris/Window server and familiar with Netcool, Control-M, dashboard, Sitescope, Nagios and various other tools.

Network security/monitoring tools (iptables firewall, tcpdump, Nagios/Uptime/OpenNMS monitoring, nessus vulnerability scanning, nmap host discovery, Ossec HIDS, denyhosts)

Handling the nightly batch jobs. Provides technical assistance to, DBAs, Network Engineers, Application Developers, Project Managers, Change Managers and QA.

Web Servers software - Apache, Tomcat, Lighttpd server setup and administration

Monitoring and optimizing the performance of the servers, manages of OS, system hardware and application performance and batch processing.

Install, configure, and manage multiple Linux systems in a highly availability configuration on physical and virtual hardware. Ability to deploy, support, and diagnose real issues for a production environment.

System Support and Troubleshoot root cause analyst. Provides in-depth diagnosis for operating systems, applications, or software/hardware failures and develops solutions.

Investigate potential problems and issues raised by different teams.

Reviews the Helpdesk tickets (Remedy tool) at least daily to manage the backlog and identify priority requests that need escalation and manage team workload.

Respond immediately to emergency situations with sensitivity to deadlines and customer needs.

Dec 2008 to Sep 2010 Voobon Ventures

Assistant System Administrator

Assisted in (Linux) Centos running Asterisk PBX VOIP system, Open fire, SugarCrm, OrangeHrm and Window Servers 2008 (Active Directory), Group Policy and LDAP, Window Server 2008 hosting server, Plesk, Symantec Endpoint Protection Antivirus Server, Backup Execution Software, Cat-5 cabling, CCTV camera installation, MAC machine support, Build Sql server on window server 2008.

LAMP (Linux, Apache, MySQL, PHP) setup, configuration & maintenance.

Used active directory to add users to the software application group and created machine accounts.

Real-time problem desktop equipment, Cloning desktop hard drives using Norton Ghost, network and software, diagnosis/resolution, Rack/Unrack Servers and dress cables.

Assisted in Installed and configured hw/sw, support, and maintain PC/Network software and create and monitor user accounts, assign passwords.

Create, change, and delete user accounts and setting up /maintaining desktops per

Request, setup email account.

Provided day-to-day technical support and troubleshooting for users employing PC laptops

and desktops using Spice Works help desk support.

Performed upgrades to hardware, operating systems, and applications with minimal

downtime.

Fantastic ability to learn new material quickly.

Aug 2008 to Dec 2008 Computer Generated Solutions

Technical Support Representative

Solving problem related to IBM/LENOVO hardware and software.

Provided effective and consistent technical support over the phone.

Researched technical solutions.

Responsible for handling all persistent cases.

Support to wireless and complex issues.

Dec 2006 to April 2007 Humbhi

Trainee Quality Analyst

Excellent Knowledge and Hands on experience in Manual Testing.

Expertise in Problem Solving and Tracking Bug Reports Using Bug tracking Tools (Bugzilla).

Good at writing Test Scenarios and Test Cases.

Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.

Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Identified, fixed, and scrupulously documented system bugs.

Writing test cases, preparing test plans, executing test cases and providing results to the Supervisor.

Finding and following up on defects and ensuring they are resolved in a timely manner.

Jan 2006 to Jun 2006 SQL Technologies Pvt Ltd

Oracle Database Trainee

Analyzed business requirements.

Successfully planned and created a primary and standby database.

Documented database recovery instructions.

Created software user manual.

EDUCATIONAL QUALIFICATION:

2007 Upgrade Certification in Oracle10g OCP (Database Administrator).

2006 Certification in Oracle9i OCP (Database Administrator), SQL Technology Ltd.

2003-2006 Masters of Computer Application, Institute of Engineering and Technology.

1999-2003 Bachelor of Computer Application, Kurukshetra University.

TECHNICAL SKILLS:

Languages : Java, Pl/SQL, SQL,

Databases/Tools : Oracle9i/10g/11g, Oracle POS, and or Oracle Siebel CRM, SQL Server, SQL

Developer, PL/SQL Developer, SQL

SOFTWARE : Microsoft: Outlook, Microsoft Office Communicator, Word, Excel,

PowerPoint, Access, Project, Visio, NetMeeting, join me and various 3rd

Party Enterprise Software.

Web Technologies : Html, Dhtml, FrontPage

Operating System : Linux, UNIX, Window 98/ Xp/vista/7/2003/2008, DOS

Networking : Ethernet 802.3, TCP/IP, DHCP, DSL/Cable, hubs, routers (Cisco IOS),

Switches, cabling, Linksys SRW 2016, VLAN, LAN/WAN

CURRENTLY:- Enrolled in a SqlServer 2014 classes.

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