Customer Service Sales

Rachelle Jean-Charles

***** ** * ******, **** ***

Miami,FL33169

Cell:786-***-****

Email: ********@*******.***

QUALIFICATION:

To obtain a long term position that expand my professional development

and allow continued skill building. Making growth of the company will be

my first and foremost goal. I will devote myself for the financial as

well as the other growth of the company. For that, I will use my skill

sets and qualities. I will always think about the progress of the company

and implements my ideology in order to bring the company at the peak of

success.

EXPERIENCE:

2013 - Present Fast Payday Loans Inc.

Miami, FL

Branch Manager/ Customer service

* Make payday loans

* Verified customer accounts

* collections

* taking customer to court for unpaid loan

* do business related inventory

* proactively recommend information needed to customers to increase

customer satisfaction and improve transaction profitability

2012 - 2013 Avis Car Rental

Miami, FL

Customer service/ Sales Rep

* Making Contract

* checking cars in and out

* check point at the gate, by checking to make sure the car renter

information matching the cars before leaving the lot

2008 - 2010 Macy's

Miami, FL

customer Service/sales Rep

* Determine customer requirement and expectations in order to recommend

specific products

* Accurately process customer transactions such as orders, quotes or

returns

* Provide accurate information regarding availability of in-stock items

* Obtain accurate information from vendors relating to shipment dates and

expected date of delivery

2 / 2

* Proactively recommend items needed by customers to increase

satisfaction and improve transaction profitability

2008 - 2009 Quest Diagnostic

Miramar, FL

Specimen Processor

* Meet and greet patients and explain urinalysis process

* record and make initial inspection of the specimen

* receive specimen and prepare for delivery to lab

* complete all required paperwork

* maintain supplies and reorder when needed

* Keep daily record of requisition numbers submit to sales support with a

copy of timecard

2007 -2008 Unity Health &

Rehabilitation

Activity Assistant

* Escorts resident to scheduled day, evening and weekend activities

* Implements plan of care in relation to activities as appropriate to the

level of living

* participates in the organization and scheduling of community events

* Documents and manage "Activity Daily Sheets " for activity

participation

EDUCATION:

2009 Degree Medical administration

Assistant Miami, FL

ATI College of Health

2004 Degree Medical Billing & Coding

Specialist Lauderdale, FL

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