offshore osv

D. NICOLE HAYWARD

**** *. **** *** **** Houston, Texas 713-***-**** ***************@*****.***

deckhand/ able bodied seaman

Lifeboat / MMD and H2S Certified professional with extensive hands-on experience as Utility Hand. Demonstrated track record in utilizing excellent organizational, time-management, project management, and clear communication skills.

Recognized for exceptional customer service abilities. Actively participate in continuous improvement by fully engaging in daily meetings, generating suggestions, following appropriate procedures, participating in problem solving activities, and utilizing continuous improvement tools to support work of teams. Proficient with MS Word, Excel, XP, ME, Vista and Windows 7.

CAREER PROGRESSION & ACHIEVEMENTS

CARDINAL CULINARY OFFSHORE - Alvin, Texas 2010-Present

Utility Hand

Ensure cleanliness and high standards of hygiene of wheelhouse, cabins, mess rooms and laundry rooms. Prepare food and complete clean up as directed by the Chief Cook. Set up workstations with all necessary supplies. Organize cleaning chemicals and supplies and keep them separate from food products. Clean and sanitize floors, food stations, food equipment, and drains.

Promoted to lead BR position with accountability for scheduling and assigning work to employees and conducting daily meetings for both day and night shift team members.

Follow all compliance programs, including, safety and fire, hazardous materials and waste program, emergency management program, utility management program, medical equipment management program, infection and control.

ARAMARK OFFSHORE - Houston, Texas 2009-2010

Utility Hand

Coordinated general housekeeping chores, including cleaning, mopping, making beds, and cleaning bathrooms. Followed safety, security, and loss prevention policies and procedures to ensure a clean, safe, and secure environment. Maintained cleanliness of work areas and serving areas throughout the day, practicing clean-as-you-go procedures.

Effectively handled wide variety of job responsibilities, including working in the galley as a galley hand, preparing food, making salad bars, and cleaning mess rooms.

Efficiently worked within extremely high volume laundry facility, requiring completion of 120+ loads of laundry within either a 6 hr. or a 12 hr. shift.

Previous professional career:

Health Help - Houston, Texas, 2008 –2009, Customer Service Associate

Handled medical benefits and ordered radiology procedures for doctor’s offices through billing and coding.

EDUCATION CERTIFICATIONS

Studied IT Networking at Houston Community College

Attended IT Electronic Technician Program, Sul Ross State University

STCW Training, H2S Certified, TWIC Card, CPR Certified, Safe Gulf, MMD Certification

(AB) License, Lifeboat Certification

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