Medical Assistant Customer Service
Resume:
Crystal M. Jones
Chicago, IL. 60612
**************@*****.***
Objective:
To work within a dynamic company where I can utilize my professional experience, while growing and prospering within.
Education:
Chicago State University-Chicago, IL.
August 2012-Current
Degree of Study: Bachelors of Science of Public Health
Illinois School of Health Careers- Chicago, IL
October 2004-April 2005
Area of Study-Medical Assisting and Phlebotomy
Completion of 160 Externship hours
Professional
Experience: Northwestern Specialist for Women-Chicago, IL.
May 2012-Current
Patient Representative/Certified Medical Assistant
Answer and direct Physician and Nursing staff phone inquiries/ messages
Schedule patient obstetric and gynecological appointments
Input Health Insurance information into Electronic Medical Registration
Triage Patient phone calls
Phone in Patient Prescriptions
Perform Insurance verification and Pre-Authorizations
Room patients, obtain patient vitals, assist physician with gynecological procedures
ATI Physical Therapy- Chicago, IL.
February 2011- June 2012
Front Office Patient Coordinator
Answer telephones and schedule patient appointments
Handle Insurance Verification and Work Comp and Auto accidents authorizations
Collect all monies for the day and Complete Billing Charge Reviews daily
Perform daily task according to Company policies and procedures
Midwest Orthopaedics at Rush Hospital
March 2006-March 2010
Certified Medical Assistant/Phlebotomist; Patient Coordinator
Assist patients to exam rooms for follow-up
Collect Health Insurance information and Co-payments
Remove staples and/or stitches from Post-op patients
Saw off Orthopaedic Cast
Draw-up and assist Orthopaedic Surgeons with Cortisone Injections
Instruct patients on Post-operative care
Order and stock all office supplies and Patient Medications
Licensures: American Medical Technologist-
Certified Medical Assistant and Phlebotomist- July 2006
References: Will be furnished upon request
Contact this candidate