Customer Service Manager
Resume:
Hanover Park, IL *****
Stephen Leuze
OBJECTIVE To achieve a job with a well-known and established company.
EDUCATION Technology Center of Dupage 2002-2004
Addison, IL
Architectural/ Engineering CAD
Acquired Skills:
AutoCAD 2002 and 2004
AutoDesk Architectural Desktop 2004
Lake Park High School Diploma 2004
Roselle, IL
College of DuPage 2004/present
Taking courses towards a business degree
Work Experience Schaumburg Jeep 2/05 – 4/05
Schaumburg, IL
Responsibilities:
Porter
Parts-driver
Maintenance
Harris Bank 04/06 – 09/11
Bloomingdale, IL
Responsibilities:
Cash handling
Customer Service
Bank Protection
Teller Supervisor
Lou Malnati’s Driver 03/11 - Present
Bloomingdale, IL
Responsibilities:
Cash handling
Customer Service
Delivery
Wireless Advocates 11/11 – 06/12
Mt Prospect, IL
Responsibilities:
Customer Service
Wireless Expert
Sales Representative
Autozone 03/12 – 01/14
Carol Stream, IL
Responsibilities:
Parts expert
Customer Service Representative
Properly open, and close store
Maintaining a clean and safe environment
Have a knowledge in the use and function of parts
Selling the customer the correct part(s), the first time
Being able to properly diagnose a customer issue
Ability to lift objects ranging front light to heavy in weight
Experience with pallet lifts
Receiving and distribution of shipment
Hopkins Ford 01/14-08/15
Elgin, IL
Responsibilities:
Service advisor
Properly opening service department
Customer Service
Sales
Maintaining accounts
Bringing in new accounts
Forming strong work relationships
Properly selling the right repairs the first time
Ability to sell regular scheduled maintenance
Bring in $30-$40k customer pay a month
Casey Automotive 08/15-11/15
Streamwood, IL
Responsibilities:
Service advisor
Parts ordering
Sales
Maintaining accounts
Stephen Leuze
1512 Turner Ln.
Hanover Park, IL 60133
References
Adina Rasner
Harris Bloomingdale
Branch Manager
191 E Lake St
Bloomingdale, Il 60108
Scott Cesario
Wireless Advocates
Manager
999 N. Elmhurst Road
Mount Prospect IL 60056
Janie M
Lou Malnati’s
Manager
369 West Army Trail Road
Bloomingdale, IL 60108
Bob Gillman
Hopkins Ford
Service Director
1045 E Chicago St.
Elgin, Il 60120
847-***-**** – work
630-***-**** – cell
Kristi Heaton
Hopkins Ford
Warranty Writer
1045 E Chicago St.
Elgin, IL 60120
Contact this candidate