Customer Service Medical

**** ******** **.

Houston, TX *****

***-***-**************@****.***

Deyanira Nieves Báez

Objective Work in a place that represents new and ongoing challenges; that will allow me to contribute my knowledge, develop my skills and learn; especially in the administrative, operational and customer service area.

Experience March 2015- Aug 2015 San Pablo Pathology Group, Puerto Rico

Transcriptionist

Aug 2014- March 2015 Pavia Breast & Imaging Center Puerto Rico

Administrative Assistant/ Medical Billing (Breast biopsies)

Patient registration

Scheduling appointments

Clerical work

Filing and updating medical records (Data entry)

Receive and process payments

Medical billing/coding

November 2012- Aug 2014 Hospital Hima San Pablo Puerto Rico

Xray and Imaging Center recepcionist's (CT, Vascular and General sonography, Nuclear Medicine, Invasive Radiology)

Medical billing/coding

Filing and updating medical records

Insurance verification and pre-authorization

Scheduling appointments and handing results

Digitalize and archive

Answer and transfer calls

Education Sept 2012- Dec 2014

ICPR Junior College (Puerto Rico)- Associate's Degree in Medical Billing and Coding

Skills Fully bilingual (English/Spanish), knowledge in ICD-9/10 and CPT, Microsoft Office applications, Outlook. Typing skills (40 wpm). Knowledge in Clinnet, Evolution, Inmediata, RIS, PACS, TRA and medical terminology. Good communication and interpersonal skills, multitasker, computer skills, fast learner.

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