Customer Service Sales

Sadatra Thomas

*** * ******** **

Mountain House, CA 95391

Phone: 478-***-****

E-Mail: *********@*****.***

Career Overview

Personable and responsible Cashier with 8 years in retail and customer service. Solid team player with upbeat, positive attitude.I am motivated to maintain customer satisfaction and contribute to company success.After graduating i would like a beginning job in hair design leading to a position as a platform artist.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Top sales performer

Adaptive team player

Creative

Internet research

Letters and Memos

Microsoft Excel

Microsoft Office Suite

Microsoft Outlook

Microsoft PowerPoint

Minute Taking

Multi-Task Management,Organizational Skills

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Work Experience

January 2010 to February 2014

FRIENDLY GUS Dublin, GA

CASHIER

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction.Cross-trained and provided back-up for other customer service representatives when needed.Supervise work activities of any sales representatives at the gas station.

February 2007 to March 2010

VIRTUOUS SPA & SALON Dublin, GA

RECEPTIONIST

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers' problems.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.

Educational Background

2008 EAST LAURENS HIGH East Dublin, GA

GED Core classes

2016 ADRIANS BEAUTY Tracy, CA

COSMETOLOGY

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