Gregory Knight

**** ************ ****, ***. *

Memphis, Tennessee, 38016

901-***-****

acsg4a@r.postjobfree.com

Career Overview

Computer Operator with extensive experience operating IBM mainframes and monitoring network systems. Skilled in server installation. History of working varied shift schedules in Fortune 100 company datacenter. Key competencies include: Work Well Independently and in Teams, Flexibility, Persistence, Accountability, Orientation to Detail, Take Ownership of Issues.

Qualifications

Expert in Mainframe operating systems

Expert in Network monitoring

Server installation

Documentation writing

Excellent problem solving skills

Strong communication skills

Technical Skills

AT&T Business Direct

BMC Remedy Service Management

WhatsUp monitoring system

JDEdwards One World

MVS, CICS, JCL

Microsoft Windows xp

Accomplishments

First point of contact for all major technical issues, including power outages, system failures and disaster recovery

Worked as part of a team on server installation in a datacenter with more than 300 servers

Wrote documentation for JDEdwards Package Builds for the datacenter

Professional Experience

Bahama Consulting October 2013 to March 2014

Computer Operator

Eagan, MN

Monitor nightly backups

Load and unload backup tapes

Monitor nightly jobs. Report any problems with canceled or pending records

Performed twice daily walk thru of datacenter. Checking AC and UPS units

Monitor the datacenter for equipment failure or errors in performance

Monitor any power failures in the datacenter. Taking appropriate action

Record accurate and timely entries into Computer Room log

ServiceMaster June 1991 to June 2009

Computer Operator

Memphis, Tennessee

Assist System administrators and programmers in testing and debugging of new systems and programs prior to them becoming production environments

Run and monitor nightly batch jobs

Troubleshoot program error messages by self-identifying and correcting the problem

Interface with programmers in the resolution of occurring abend programs

Monitor the system for equipment failure or errors in performance

Create documentation and train operators on JDEdwards package builds

Operate IBM ES/9000 Series Mainframe System

Manage AS/400i Series System

Execute MVS Console Commands, CICS, JCL, COBOL

Expert user of JDEdwards One World, BMC Remedy, AT&T Business Direct

Generate and print reports, payroll and accounts payable checks

Train new employees in the relief of Computer Room duties

Record accurate and timely entries into Computer Room log

Education and Training

Grace St. Luke’s Episcopal School - Memphis, Tennessee

High School Diploma

Southwest Community College

Contact this candidate