Customer Service Representative

Peter langstaff

905-***-**** **************@*******.***

Highlights

Very pleasant University educated person with fantastic contributory skills

In creating new ideas which can benefit companies in business Excellent inventive ability .focused on successful completion of all tasks,very helpful

Good natured person with competitive personality emigrated from England

In 2002 Canadian citizen since 2005 hopefully moving to Hamilton area soon

.

Graduation Certificates

HIGHER NATIONAL CERTIFICATE IN ELECTRONICS

equivilant to an associates degree as high as any technology electronics

course in Canada or any two year program

1 . A+ CERTIFIED AS A COMPUTER TECHNICIAN

2. DIPLOMA COMPUTER NETWORKING SERVER 2003

3. ACTIVE DIRECTORY AND VM WARE EXPERINCE

1years experience in setting up computer networks using server 2003 in a lab .

UNIVERSITY STUDIES Bsc Computer Science and ELectronics

1. programming . 2. data structures 3. electronics

Computer Skills

Installed and maintained a variety of software applications and drivers

Built up computers from scratch; installed all hardware and system software

Gained knowledge of Antivirus software and its security settings

Created spreadsheets using advanced level of Excel to manipulate data

Used Microsoft Access to construct databases .

Electronics skills

Can build electronic digital and analogue circuits

Fault find using test equipment and test signals to component level

Good soldering skills

Can follow schematic circuit diagrams

5 years experience in using windows XP and troubleshooting desktop systems.

Installing various OS,using recovery commands to fix errors

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WORK HISTORY

ELECTRONIC ENGINNEER, GRANADA COMPUTER SERVICES, 2000-2002 LONDON UK

Trouble-shooted computer related issues software and hardware systems

fault finding electronic equipment with test equipment in a workshop such as

printers, power supplies, computers, following schematic diagrams

CUSTOMER SERVICE REPRESENTATIVE, TELESPECTRUM, ST. 2002-2003

Selling various products over the telephone achieved high sales figures professional level with customers.

SLOT TECHNICIAN (CONTRACT), CASINO NIAGARA, 2003 -2005

Installed new slot machines configured and tested electronics

Achieved good reputation with management .

completed all tasks with competence.

CNN STAFFING TEMPORARY EMPLOYMENT AGENCY 2006 - 2007

Warehouse and part time .

General warehouse work database entry of stock.

TRIOS COLLEGE NETWORKING ENGINEERING PROGRAM 2007- 2008

Server 2003 implementing active directory

Successfully completed and gained Diploma

IBM TECHNICIAN CONTRACT TES EMPLOYMENT SOLUTION 2008 –2009

Contract work re-imaging with Tivoli software, flashing bios

Responsibilities to upgrade all computers within shift

Add various hardware and maintain professional clientele

Trouble shooted computers using xp with system configuration commands

Download new software.

ARTIST 2010 – PRESENT

VIEW MY PICTURES FOR SALE ON ARTSLANT.CON

EDUCATION AND RELEVANT TRAINING

BSC Computer Science and Electronics

Royal Holloway University London England

NET + COURSE STUDIED

Trios College Computer networking Diploma

Database Construction, Niagara College, Welland ON

Microsoft Excel Advanced, Niagara College, Welland ON

Higher National Certificate in Electronics, Hull Polytechnic, Hull

Can speak and write French presently at basic level

Presently developing further

Contact this candidate