Senior System Administrator
Resume:
Justin van Niejenhuis
** ****** ******, ********, ******* L6Z 4E3
Cell:
Email:
******.*************@*****.***
Professional Profile
Capable and diligent systems administrator/IT manager with diverse experience and broad skill set – including technical acumen as well as project management, training, team leadership and organization transformation abilities. A quick learner, skilled at identifying problems, building innovative solutions and improving efficiency. Resourceful and adaptable, possesses excellent interaction and liaison skills at all levels. Customer-centric with helpdesk background and keen ability to resolve issues. Proven knowledge leader and hands-on manager – a strong motivator who consistently delivers exceptional results.
Objective
Seeking to advance career in IT/Systems Administration Management, taking on greater strategic responsibility and team leadership/management duties.
Career Summary
2012 – Present
MNP LLP, Mississauga ON
(One of the largest chartered accountancy and business advisory firms in Canada)
June 2012-Present
Senior Infrastructure Specialist
Managing Windows system administration, focusing on high volume server management
Providing leadership to end users on managing the effects of operational changes on system backend
Leading on-the-ground technical leadership initiatives related to merger & acquisitions, managing numerous transformations in centres nationwide
Directing new user orientation and server automation assignments, interacting with leaders and key stakeholders and leveraging excellent rapport-building abilities
Undertaking server room cleanup and management tasks at critical sites in eastern Canada
Project managing enterprise storage deployments/configurations including Dell EqualLogic and NetApp
Coaching local IT consultants/personnel who assume regional helpdesk roles at individual offices and regions
Managing IT components of location moves, both remotely and onsite, holding responsibility for lead system administration as well as hands-on assignments
Key Achievement:
Simplifying processes and improving productivity using PowerShell and other tools; developing prototypes adopted by colleagues in their work
January 2012 – February 2015
Regional IT Liaison
Excelled in new role and duties during acquisition of EvansMartin LLP by MNP LLP
Provided local helpdesk and IT coverage for region employing 50 staff during interim assignment
Key Achievements:
Based on technical skills and aptitude, quickly accelerated to Senior Technical Specialist role
Managed dual roles for 3 years, demonstrating versatility, diligence and dedication
Initiated elimination of redundant business process software incompatible with MNP LLP, managing high volume migration of document management system data to new system
November 2006 – December 2011
EVANSMARTIN LLP, Mississauga, Ontario
(Mid-sized accounting firm)
IT Manager
Managed system administration for IT department, servicing 50 professional/administration staff
Developed and established relevant policies to improve IT efficiency
Managed and mentored junior IT staff, ensuring best practices and peak performance
Executed end-user training within IT department
Oversaw all IT-related services including helpdesk and performed high level administrative functions
Developed and implemented department budget, allocating resources as required
Project managed major initiatives including migrating from small business Windows environment to high availability SAN environment running clustered storage, with all systems virtualized
Justin van Niejenhuis…continued
Sourced, selected and managed external vendors to facilitate project execution
Automated offsite backup and initiated business continuity and disaster recovery plan
Key Achievements:
Developed and launched security and performance incident management framework
Converted organization from analog telephone systems to modern SIP-trunked VOIP, highly innovative at a time when SIP was typically only used in telecoms
Successfully managed IT resources during multiple office relocations and major downtime events
March – November 2006
E-GATE COMMUNICATIONS, Don Mills, Ontario
(Business connectivity, consulting & support services firm)
ISP Helpdesk Agent
Remotely diagnosed internet access issues via telephone, resolving both consumer level and enterprise level problems (from DSL to fiber LAN extensions)
Provided remote assistance in onsite data center, including cleanup and re-organization
Key Achievement:
Excelled in customer interactions at all levels, diffusing conflict and resolving concerns promptly
June 2004 – March 2006
NEMSCHOFF, Sioux Center, Iowa, US
(Furniture manufacturer)
MIS Technician
Deployed IT resources, customizing to manufacturing environment
Developed and launched wifi point-to-point links with warehouse 2 km away, enabling staff to move seamlessly from warehouse to main plant while remaining online with inventory management systems
Extended duties as certified forklift operator, demonstrating flexibility and work ethic
Key Achievement:
Designed a more effective and efficient inventory management system for onsite parts
Education and Qualifications
Certification
NetApp Certified Data Administrator (CDoT 8.3) – 2015
Associate of Arts
Computer Science – 2005
Dordt College, Sioux Center, Iowa, US
Combining technical skills with writing, HR management and communications training
Technical Skills
Operating Systems & Environments
Applications
Storage & Virtualization
Networking
Telephony & VOIP
IT Business Processes
IT Technology Processes
DevOps
Windows Server Environments, Active Directory, Exchange, SQL and Sharepoint; various Linux and BSD environments including CentOS, Debian, Ubuntu and FreeBSD
System Center, WSUS, Imaging and Deployment, Microsoft Office and 365, apps used in Accounting and Insolvency industries
VMware, Vcenter, Hyper-V, Clustering, High Availability, Enterprise Storage environments including: NetApp CDoT, Equallogic, Dell PowerVault, Windows Storage Server and NFS, SMB3, ISCSI, FC, FCoE-based storage solutions
WAN and LAN topologies, IPv4, IPv6, Routing Protocols, Packet Analysis, DNS, SMTP, DHCP, PKI and encryption
H323 and SIP trunk-based telephony, QoS implementation, Multiple Vendor Hardware
Ticketing, Change Management, Hardware Lifecycle, Vendor & Project Management, IT Security and Defense, ITIL, Documentation, Disaster Recovery Planning and Volume License Management
Datacenter and Server Room Design, Rackmount Planning & Cable Management, HVAC Planning for IT Spaces, Monitoring & Statistics
Task Automation, DSC and other Build Automation, PowerShell, PERL, Source Control Systems-Git, TFS, SVN and others, and development processes; limited .NET and C#
Other Skills
Languages
Fluent English, Basic French
REFERENCES ARE AVAILABLE ON REQUEST
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