Objective
To obtain a challenging position as Software Quality Assurance Analyst to utilize and enhance my skills and qualifications
Summary of Technical Skills
Testing Tools:
HP Quality Center, Mercury QTP, LoadRunner
Defect Tracking Tools:
Quality Center, Jira
COTS Frameworks
CRM, ERP
Languages (testing level):
Java, SQL, .NET, HTML
RDBMS/Databases:
Oracle 9i/10g/11, SQL Server, DB2, MySQL and MS Access
Operating systems:
MS Office, UNIX/Linux
Virtual and Cloud technologies
VMware vCloud suite, NetApp OCI, API techniques
Experience
CiRBA, QA Analyst August 2012 – October 2015
Toronto, Ontario http://www.cirba.com
Testing of the Company's analytical software of Capacity Transformation and Control for virtual and cloud infrastructure. This virtual capacity transformation and workforce allocation optimizing application is developed in Java environment utilizing VMware infrastructure.
Overall testing of discovery and data collection (audit) of VMs, Datastores (logical), and Arrays/Pools (physical) storages in virtual environments utilizing VMware vSphere Client and NetApp OCI systems.
Troubleshooting and timely decision making on problem areas of the product.
Design and execution of test cases covering all technical and analytic aspects of the product functionality.
Elaboration of test scenarios and Test Plans to ensure flawless performance of the software.
User stories and tasks performance development and tracking as per sprints in line with Agile methodology.
End-to end running of full-scope regression, integration and sanity testing.
Database Testing (MS SQL and Oracle) using SQL queries and created multi join SQL queries.
Close co-operation with developers on bug tracking, defect fixes and status update reports in Jira.
Training, knowledge transfer and mentorship of team-members on various areas of expertise.
TLI Software, QA Tester June 2010 – June 2012
Toronto, Ontario http://www.tlisoftware.com
Executed manual and automated testing of Financial Web applications. The Web-based application was developed using Java Script utilizing .NET and SQL Server database.
Reviewed and analyzed documentation covering Project scope: Business Requirements, Specifications, User Manual, Solution Design documentation and Data Models
Developed sections of Test Plan and Regression Testing Plan as assigned by QA management
Executed created test cases under various test scenarios using Quality Centre 10.0
Performed end-to-end QA cycles and full regression testing for unchanged functionality
Ensured that Traceability Matrix was updated to capture discrepancy in actual and expected results
Involved in weekly, monthly and ad-hoc work group discussions, progress reports and conference calls
Antibex Software, QA Tester January 2009 – June 2010
Toronto, Ontario www.antibex.com
Performed extensive testing of Universal Office software. This CRM application is specifically designed for Chiropractic, Physiotherapy Clinics, Physical Rehabilitation and Assessment Centers. Software provided extensive tracking and control of client health cases on Motor Vehicle Accidents (MVA) Insurance claims.
Designed and developed test cases for performing manual testing.
Performed front-end and back-end, Functional, GUI, System Integration and Volume Testing.
Developed and updated Test plans, Test Scenarios, and Test Cases to respond to legislative changes.
Provided Test Summary and weekly status reports to the management.
Conducted software installation and User Acceptance Testing in client environments.
Provided technical support (phone and on-site) for application upgrades and maintenance for end users.
Booz Allen Hamilton Inc., IT Support team June 2005 - January 2008
Tax Improvement Project of U.S. Agency for International Development (USAID)
Yerevan, Armenia
Tested number of applications and systems for Armenia Tax Improvement Project for USAID and Armenia State Revenue Ministry. The project was aimed at facilitation and development of robust local tax strategy, tax automation, infrastructure redesign and tax administration improvement.
Tested various application designed using COTS Oracle tools and databases, as well as custom developed tax administration systems.
Participated in development of IT Strategy and developed QA sections related to continuous improvement of Ministry’s IT services
Designed test scenarios for different user groups based on system requirements, conducted user trainings.
Technical Training
Practical course in Automated testing Tools and QA Methodology, Toronto, Ontario June, 2010
Hands-on training of Quality Center, Mercury QTP and LoadRunner 8.0
Affiliation course in International Accounting and Audit Standards, 2003-2006
ACCA- UK-based school
Education
Bachelor Degree in Economics and Production Management, June, 1999
Yerevan, Armenia
References available upon request