Customer Service Sales
Resume:
Teresa C. Verlinger
Temecula, CA 92592
************@*****.***
Objective
To obtain full time rewarding employment that allows me to utilize my customer service experience and sales skills
Skills
Data entry
In person and over the phone communication experience Record keeping
Online bulk ordering experience
Experience
Riverside/San Bernardino County Indian Health 2007 2011 Head Cook
Cooking and delivery of 75 85 senior meals per day Scheduling and ordering of shipment of food items and supplies via sysco foods online weekly Inspection and maintenance of company vehicles
Alzheimer Patient Care 2004 2010
Caregiver
Bathing, feeding, and clothing patient
Preparing medications for tube feeding
Documentation of all of the above
Manpower Temporary Services 2003 2004
Clean Room Assembly
Assembled 100+ kits daily for angioplasty
Obtained Hazmat certification
Maintained records of lot numbers on components and personnel certification U.S. Airways 1989 2002
Reservation Sales Agent
Inbound telephone sales and scheduling
Problem solving of ticket reissues and lost luggage tracking Outbound calling and rescheduling of cancelled flights and reservations affected by changes in schedule
Flight information systems using American Airlines Saber Systems and Windows Transworld Airlines 1985 1988
Reservation Sales Agent/International Reservation Sales Agent/Ticketing/Baggage Agent Assisted with domestic and international reservations Ticket reissues and tracking lost baggage
Stocking ticket counter and bank balance daily
Extensive sales training and retraining
Education
Milwaukee Area Technical College Milwaukee, WI
Adult High School Graduated 1980
College of Lake County Grayslake, IL
Data Processing Credits Obtainted 1982
Orlando College Orlando, FL
Business, Typing, & English Credits Obtained 1983
International Air Academy St. Louis, MO
Certification of Airline Operations including sales, Obtained 1985 ticketing, problem solving, customer service, and baggage
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