Customer Service Sales Representative
Resume:
Patricia Beal
Baltimore, Maryland 21218
*******@*****.***
Objective:
Currently seeking the opportunity to join a well established organization with the need for a highly skilled professional who is well versed in the medical field
Experience:
8/12 – 10/12
Kelly Services
Union Memorial Hospital
Baltimore, Maryland
Surgical Coordinator/Patient Services Associate
Scheduling surgery, schedule follow up appointments, obtain prior authorizations and referrals, scanning and electronic filing
11/04 – 6/11
Mercy Medical Center
Baltimore, Maryland
Surgical Coordinator/Patient Services Associate
Schedule surgery, schedule follow up appointments, obtain prior authorizations, electronic filing, obtain referrals, schedule diagnostic testing, notify sales representative regarding surgical dates, schedule preadmission testing, answer multiple telephone lines, scanned and prepared charts for surgery and office visits, collect copayments, performed medical billing and coding,
7/93 – 12/03
Phil B. Briscoe, M.D.
Towson, Maryland
Surgical Coordinator/ Office Assistant
Schedule surgeries for multiple facilities schedule follow up appointments, provide front and back office support such as medical billing and coding, collect copayments, autoclaving, audiograms, filing, obtain authorizations and referrals, answer multiple telephone lines, notify sales representative regarding surgical dates, order office supplies, set up luncheons, open and close office.
9/96 – 7/01
Party City Corporation
Towson, Maryland
Cashier/Customer Service Associate
Maintain sufficient amounts of change in cash draw, keep area neat and stocked with necessary supplies, interact and assist customers with purchases, redeeming coupons, deducting proper amount according to established procedures, accept cash, check and credit cards, assist in other areas of store such as stocking shelves, keeping merchandise displayed in an orderly manner
4/90 – 6/93 Kleiman & Blankman, M.D. Towson, Maryland
Surgical Coordinator/Office Assistant
Schedule surgeries, schedule follow up appointments, provide front and back office support such as medical billing and coding, collect copayments, autoclaving, audiograms, obtain authorizations and referrals, filing, answer multiple phone lines, notify sales representatives regarding surgical dates
Education
Paul Lawrence Dunbar Senior High School Diploma 1979
PTC Career Institute 1/86 – 6/86
Baltimore, Maryland
Nursing Assistant Certificate
3/7/13 National Retail Federation/Customer Service Training
Baltimore, MarylandCertification
3/7/13 Humanim Baltimore Elite Service Training
Certification
References are available upon request.
Contact this candidate