Customer Service Administrative Assistant
Resume:
Krystal Taylor
San Antonio, TX 78216
*************@*****.*********:**************@*****.***
OBJECTIVE
Leasing Consultant/Administrative Assistant where demonstrated strengths in problem solving, customer service, and organization will help a company grow by focusing on customer satisfaction and maintaining an efficient office.
BACKGROUND SUMMARY
More than 10 years of experience in customer service that has included:
Managing budget
Payroll record keeping
Employee supervision
Scheduling
Operating Office Equipment:
oMulti-line phone system
oCopier
oFax machine
Problem Solving
Filing
Communication
Making quick decisions
Cash handling
Organizing
Investigate and resolve complaints
Customer service
WORK HISTORY
Leasing Consultant, BG Staffing, San Antonio, Texas 2015
Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments.
Administrative Assistant Trainee, SAMMinistries, San Antonio, Texas 2015
Answering phones, keeping an accurate call log, greeting and checking
in clients, filing.
Production Associate, Goodwill, San Antonio, Texas 2015
Verify product conformance to quality standards, separate and organize
products, transfer products, keep work area clean.
Domestic Responsibilities 2011 - 2015
Server, Granny D’s, Canyon Lake, Texas 2009 – 2011
Take and fill accurate food orders, stock service stations, accept payments,
Provide superior customer service
Lead Waitress, Ed’s Old Windmill, Canyon Lake, Texas 2007-2009
Investigate and resolve customer complaints, monitor budgets and payroll
records, schedule and receive deliveries, schedule staff and assign duties.
Waitress/Bartender, Mirage Cabaret, Houston, Texas 2001-2007
Prepare and serve beverages, accept payments, check customer identities
to verify age requirements, stock bar, maintain clean work area.
EDUCATION
Certified in TAA Fair Housing for On-Site Leasing Consultants and Managers Training, 2015
SAAA Certified Leasing 101, 2015
Diploma, Mayde Creek High School, Katy, TX, 1998
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