Customer Service Medical

WYONNA L. MOORE

**** **** ******

Apt. A

Toano, Virginia, 23168

Seeking the opportunity to integrate my skills and knowledge as a Medical Insurance Billing and Coding Specialist and provide great customer service for a progressive and fast pace Medical Facility. My skills and knowledge entails Medical Insurance Billing and Coding, Excellent Patient Customer Services.

EDUCATION:

Centura College Medical Insurance Billing and Coding Specialist

Expected Graduation Newport News, VA 02/2015-present

WORK EXPERIENCE:

Wyndham Garden Hotel Williamsburg, VA July- Present

Front Office Assistant/Auditor

Complete data packets for Property Support Office (PSO), Allocate spending for entire property, Train staff. Collect on all accounts receivable and payable, interview new hires. Complete all inventory for entire property, ensure rooms are cleaned and inspected for booking.

Book rooms, checking guest in and out

Balance daily accounts receivable

Telephone etiquette

Customer Service, written and oral communication with guest

Data Entry

Subway Toano, VA February 25, 2014– July 15, 2015

Sandwich Artist/Preparer

Properly prepared food for sales and storage

Insured food was kept at proper temperature

Responsible for Food Handler Cards

Handled cash at register

Communicated with customers

ABI GFS Building Maintenance Inc Williamsburg, VA 11/16/2014-02/20/2015,

Custodian

Proper usage and storage of chemicals for servicing entire facility

Dollar Tree 10/26/12– 08/30/2013

Cashier

Greeted customers in a courteous manner

Handled cash and stocked merchandise upon delivery

SKILLS:

Medical Insurance, MCO’s, PPO, HMO, and IPA’s

CPT, ICD-9-CM, HCPCS, and ICD-10

Medical Terminology, Anatomy, Physiology and Pathophysiology

Medical Practice Management Software Program

HIPAA Certified

Computer Applications

NHA State Certification (CBCS Certified)

Microsoft Word/Excel/Powerpoint

Typing WPM-39

Accounting Finance and Auditing

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