Technician Technical Support

Mark Roguski

*** ******** ****** **.

Barrington, NJ 08007

856-***-****

***********@*******.***

EDUCATION

Rutgers University, School of Business Camden, NJ

B.S. in Finance December 2015

GPA 3.55

WORK EXPERIENCE

Laboratory Corporation of America Haddon Heights, NJ

Network Technician, Client Product Coordinator Mar. 2005 - Present

Network, hardware and software support for Labcorp and client facilities.

Setup and maintained hundreds of clients throughout the medical industry including hospitals, clinics and physician offices.

Assist client and internal customers determining their immediate and future needs.

Key technician for Labcorp’s expansion into South Jersey and then Southeastern Pennsylvania.

Siemens Medical Solutions Malvern, PA

Helpdesk Specialist II Jan. 2003 – Mar. 2005

Support for information systems in hospitals contracted with Siemens.

ICSS Philadelphia, PA

Desktop Technician Nov. 2002 – Dec. 2002

Desktop technical support at Independence Blue Cross.

Dollar Financial Group Berwyn, PA

Help Desk Analyst Nov. 2001 – Nov. 2002

Technical support for a national financial services provider.

Compucom Systems Paulsboro, NJ

Configuration Technician Jan. 2000 – Apr. 2001

Upgrading and configuring servers, workstations, laptops, printers, routers and PDAs.

Certifications

CCNP BSCI, CCNA, A+, Network+, MOUS Word Expert, Microsoft Official Course 2154, Microsoft Official Course 2153B. Bloomberg Essentials in progress.

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