Office Staff Engineer

Jason Clark

832-***-**** • *****.*****.****@*****.***

System Administrator

Highlights of Qualifications:

Detail oriented with 20+ years of experience

Thrives on teamwork and collaboration to meet the executive team’s mission and goals

Delivers effective communication, with expertise in planning, coordinating, and completing projects

Known for professional discretion and drive

Selected Achievements:

Planned and executed the migration of 25 servers from Hyper-V VMs to Microsoft Azure

IMPACT: Leased server hardware was returned on time and SLAs with clients were honored.

Securely linked corporate networks to facilitate the transfer of a call center operation.

IMPACT: Legacy Call center data and processes were smoothly integrated into the new environment.

Managed vendors to verify that costs and deliverables were in scope and issues were escalated as needed.

IMPACT: Office build-outs, product updates, and new features were implemented on time and on budget.

Work History:

Ascende, Inc. (Formerly Employee Benefit Solutions), Houston, TX (2002 – 2015) - IT Manager

Responsible for Ethernet networks, VLANs, and VPNs linking business partners and PaaS environments

Migrated email users and servers to PaaS / SaaS environments including Office 365 and Microsoft Azure

Responsible for identifying and incorporating changes to features and methods in Microsoft Azure

Set-up and maintained servers of several types on hardware and in Hyper-V implementations: Exchange, MS SQL, AD, ADFS, DNS, DHCP, IIS, FTP and IIS 6 SMTP Server

Configured and maintained security appliances made by SonicWALL and to a lesser degree CISCO

Resolved complex performance issues impacting network applications using packet capture tools

Maintained Active Directory: Sites and Services, domain operations, role distribution, and GPOs

Implemented RADIUS secured wireless LAN: CISCO Meraki

Operated as quality assurance inspector during server and network outages

Simplified operations using batch script, domain scripts, Visual Basic, Winbatch, and PowerShell

Produced custom reports with data from the computing and application environments

Maintained servers, backups, SSL certificates, domain names, and resolved user issues

Towers Watson (Formerly Towers Perrin, TPF&C), Houston, TX (1993 – 2002) - Technology Specialist

Responsible for technical support for an office staff of 180 employees in three cities

Performed patches, upgrades, and backups of Novell and Lotus Notes servers

Installed Token Ring and Ethernet networks and maintained network performance

Created a workstation backup program that was used extensively in five European Offices

Functioned as a cross-regional resource on complex technology issues

Education:

Bachelor of Science, Business Management – University of Houston Clear Lake

Associates Degree, General Studies – Alvin Community College

Novell Certified Engineer

Dale Carnegie Course in Public Speaking and Human Relations

Other Interests

I enjoy outdoor hobbies, family activities, wood craft, and community service.

Contact this candidate