Management Sales
Resume:
Steven Calisto
Siolim Bardez Goa, Panaji
Goa ***517
******.*******@*****.***
Professional Summary
Friendly and enthusiastic Cashier with more than three years of specialization with excellent POS Knowledge . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Skills
English Language Coordination
Service Orientation Sales and MARKETING
Speaking Time MANAGEMENT
Active Listening MANAGEMENT of Personnel Resources
Monitoring Writing
Experience
Document Controller
Hasan Juma Backer co.LLC Muscat Oman 6/2014 to Present
Conduct needs assessments to identify document management requirements of departments or end users.
Consult with end users regarding problems in accessing electronic content.
Monitor regulatory activity to maintain compliance with records and document management laws.
Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
Assist in the assessment, acquisition, or deployment of new electronic document management systems.
Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
Search electronic sources, such as databases or repositories, or manual sources for information.
Develop, document, or maintain standards, best practices, or system usage procedures.
Write, review, or execute plans for testing new or established document management systems.
Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
Prepare support documentation and training materials for end users of document management systems.
Propose recommendations for improving content management system capabilities
Operate data capture technology to import digitized documents into document management system.
Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
Analyze, interpret, or disseminate system performance data.
Cashier
La Calypso Resort 11/2010 to 6/2011
The Royale Assagao Resort-Panaji Goa 11/2011 to 06/2014
Check the opening of POS System
Receiving payment from customers for goods and services, recording the amount received and accurately posting for it and accounting for it.
Computes or re-computes the customer’s final bill using computer system.
Receives and issues a receipt for cash, checks and credit card payments.
Records amount received in the computer and secures monies in the register/drawer.
Makes change and issues receipts to customers.
Reviews and records totals as shown on the receipt tape and verifies against cash on hand.
Answering telephone queries and solving the problems of customer and have a friendly relationship with customers or guest.
Opening of the date in the system, check all the surrounding is clean .
Maintaining a cash register, giving the sales summary to the accounts department
Closing time to handover all the cash to the reception with the valid signature on the envelope. Along with full day turnover sales report
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Calculate total payments received during a time period, and reconcile this with total sales
Process merchandise returns and exchanges.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Post charges against guests' or patients' accounts.
Offer customers carry-out service at the completion of transactions.
Issue trading stamps, and redeem food stamps and coupons.
Keep periodic balance sheets of amounts and numbers of transactions.
Cash checks for customers.
Pay company bills by cash, vouchers, or checks.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Accept payment from customers, and make change as necessary.
Request and record customer orders, and compute bills using cash registers, multicounty machines, or pencil and paper.
Clean and organize eating, service, and kitchen areas.
Notify kitchen personnel of shortages or special orders.
Communicate with customers regarding orders, comments, and complaints.
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Relay food orders to cooks.
Collect and return dirty dishes to the kitchen for washing.
Education
Bachelor of Commerce: Sales & Marketing/ Accounts 5/2013
DMC College of Arts, Science & Commerce- Mapusa, Goa
Personal Information
Marital Status: Single
Nationality : Indian
Address : Violo Waddo Morjim
Pernem- Goa
Additional Course
Well verse in Microsoft word, Excel, PowerPoint with 3 years of experience
Completed Diploma in Tally .
Languages:
Speak Read Write English, Speak Read Write Hindi, Speak Basic Arabic
Achievements
Best service to the customers when the resort was in full swing service.
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