Customer Service Microsoft Office

Cortney Laakman

479-***-****

**** ******* ** ****** ** 72756

*****************@*****.***

OBJECTIVE:

SKILLS:

Seeking a position in Technical support, to utilize my communication, customer service, and multitasking skills and my desire to help and serve my community.

Proficient in Microsoft Office and other computer programs.

Highly motivated and well organized.

Eager to learn new programs and procedures;

Strong problem solver; Self-directed; Very good communication skills;

Strong customer service skills; enjoy working with the public; Time management; Professional; confidentiality.

Work History

August, 2015-November, 2015 NCR, Help desk Technician

Troubleshooting

Diagnosed problems with Techs

October, 2014- March, 2015 Benton County Sunshine School, Home Assistance

Assisted with everyday life tasks

Organized bills, paperwork, prescriptions, Ect.

April, 2014- October, 2014 Elizabeth Richardson Center, Teacher Assistance

Assisted with classroom task, potty training, writing, ect.

Organized daily paperwork for children

October, 2014- April, 2012 Golden Coral, Waitress

Maintain safe and clean working environment

Accountable for opening and closing with colleagues to ensure proper setting.

Education

High School Diploma

Rogers Heritage High School

Rogers, AR

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References

Mariah Sunderman 479-***-****

Mary Owens 716-***-****

Kaitlyn Depeel 479-***-****

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