Customer Service Dental Assistant

Location:

Posted:

November 11, 2015

Liz Ruano Abad

E-mail: ************@*****.***

SUMMARY:

Hard-working bilingual professional, enthusiastic, dynamic and a team player.

With experience working as front desk coordinator and looking for an opportunity to work as a customer service or receptionist.

EDUCATION

Titles:

Registered Dental Assistant 2013

Florida Registry of Dental Assistants

Doctor of Dentistry

University of Medical Sciences in Havana, Cuba 2007-2012

PROFESSIONAL EXPERIENCE

Dental Assistant/ Front desk 2014-2015

Dental Clinic, Care Dent, Madrid

Managed receptionist area, including greeting the welcome to the patient.

Responding the telephone, making and confirm the appointment.

Bookkeeping clinical records.

Keeping patient and material safety records.

Take inventory, stock all supplies, instruments and medications and order supplies.

Dental Practitioner

Dental Clinic, C. J. Finlay. Havana, Cuba

Treatments of restorative dentistry, prophylaxis, endodontic, fixed prosthetics, extractions and dental emergencies.

2012

HABILITIES

Strong interpersonal and communication skills

High attention to detail

Avid understanding of front desk operations

Good time management skills

Excellent telephone etiquette

Knowledge of customer services practices

Bilingual: English and Spanish

Expert user of MS Word, Excel, Outlook and front desk software applications