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Information Technology (Customer Care Executive)

Location:
India
Salary:
2,40,000/- p.a
Posted:
November 11, 2015

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Resume:

CURRICULUM VITAE

PERSONAL INFORMATION

Name: Dhananjoy Mullick

Date of Birth: 13th June, 1987

Gender: Male

Country: India

City: Kolkata

Postal Address: 227/C, Acharya Prafulla Chandra Road, Kolkata – 700004, India.

Mobile: +919********* / +919*********

Email: *********.*********@*****.***

EDUCATIONAL ATTAINMENT

ICSE (Standard X) – Cleared with 67.5% in the year 2004 from Assembly of God Church School, Kolkata.

ISC (Standard XII) – Cleared with 70.25% in the year 2006 from Assembly of God Church School,

Kolkata.

Completed BA (Hons) in Business Management from Manchester Metropolitan University with Class two, Division One (Upper Second).

Level 4 – Cleared the following modules (120 credits earned):

(i) Understanding and Managing People – 30 credits

(ii) Economic and Quantitative Analysis – 30 credits

(iii) Global Business and Politics – 30 credits

(iv) Information Analysis and Finance for Business – 30 credits

Level 5 – Cleared all the following modules (120 credits earned):

(i) Managing Across Cultures – 30 credits

(ii) Management & Organization – 30 credits

(iii) Responsible Business – 30 credits

(iv) Marketing and Business – 30 credits

Level 6 – Cleared the following 2 modules (60 credits earned):

(i) Project Management – 30 credits

(ii) International and Global Marketing – 30 credits

Level 6 – Cleared the following 2 modules (60 credits):

(i) Business Project – 30 credits

(ii) Global Strategy – 30 credits

WORK EXPERIENCE

Worked in Wipro BPO Solutions Limited initially as an Associate and was promoted to the designation of a Subject Matter Expert. (4th October, 2007 to 29th October, 2008, Kolkata.)

Worked in JoyGuru Enterprise (Dealer of Supreme Furniture) - handling the operations of the family business from January 2009 to June 2011, Kolkata.

OBJECTIVE

Working for a well renowned company and concurrently pursue a Distance MBA program for duration of one year enriching the understandings of diverse organizational operations and strategies implemented by companies.

PERSONAL STATEMENT

Completed a recognized degree with strong commerce background acquiring good interpersonal and management skills, seeking to work for an esteemed company as a confirmed employee with

congenial working conditions.

SKILLS

Languages Known – Fluent in English, Bengali, and Hindi.

Information Technology – Good level of competency in Microsoft Windows, especially in Microsoft Word

& Excel.

Team Work – Worked as a part of a dynamic team in Wipro BPO Solutions Limited under great pressure

where flexibility and initiative were essential.

Has worked in teams in the university undertaking various business assignments, motivating team

members and delivering the task within set timeframes and to a high quality standard.

HOBBIES

Keeping oneself updated with the informations of the latest gadgets in the market, especially computer

hardware and their compatible applications.

Playing various sorts of games on my personal computer and to have a collection of various kinds of computer applications.

EVIDENCES OF DOCUMENTS AND REFERENCES

Documents and References available on request.

PLACE:KOLKATA

DATE: 2/11/2015

Signature of the candidate



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