Customer Service Manager

DAISY AGUDA MABINI

Block * Unit ** Veraville Regency Subdivision

Manuyo 2, Las Pinas City

Email ************@*****.***

CAREER OBJECTIVE:

To achieve career growth and professional excellence by venturing with broader environment, working with professionals and exercising an efficient, excellent and honest in all areas of responsibilities.

SUMMARY OF QUALIFICATION

- Graduate in Bachelor of Science in Customs Administration

-Certificate of Attendance in Basic Importer Seminar

-Proficiency in Computer software – MS Word, MS Excel, Internet etc.

-Proficiency in documentation paperwork such as preparation of Customs entry and other documents related in customs matter.

-Work with accuracy, quality and in time manner at all times.

PROFESSIONAL WORK EXPERIENCE

October 14, 1994 – July 2015

RCS Logistics Phils., Inc.

No. 8160 Dr. A Santos Ave., San Dionisio

Sucat Rd. Paranaque City

DUTIES AND RESPONSIBILITIES

-Import Documentation

-Prepare Customs Entry Formal & Informal, Transhipment entry Bank Guaranty, etc.

-Recording and Filing

-Report directly to the Vice President with regards to the status of shipment

-Lodgement of Customs Entry; IED

-Reply Email Messages.

-Coordinate directly and visit to the client.

-Preparation of Brokerage Proposal for the Client.

-Monitoring of Re-Export bond / Surety bond and cancellation.

-Monitoring of shipments arrival and prepare day to day status report for the clients.

-Coordinate with Traffic department for the delivery of cargo.

-Checking Liquidation of the Customs Representative.

-Prepare billings.

-Prepare monthly production report of the brokerage department to be reported to President & Vice President.

-Conduct meeting to all Brokerage Staff on any developments.

-Coordinate with Customer Service.

EDUCATIONAL BACKGROUND

COLLEGE BACHELOR OF SCIENCE IN CUSTOMS ADMINISTRATION

Lyceum of Batangas, Batangas City

1991 – 1994

SECONDARY UNIVERSITY OF BATANGAS

(Formerly Western Philippine Colleges)

Hilltop, Batangas City

1987- 1990

PRIMARY CALICANTO ELEMENTARY SCHOOL

Barangay Calicanto, Batangas City

1981-1986

TRAININGS AND SEMINARS ATTENDED

-Basic Importer Seminar

-Seminar on Basic Import Taxation Procedure and Documentation & SGS Valuation System.

-Seminar on Letter of Credit and Procedure

-Seminar on New Entry Declaration

PERSONAL DATA

Age 43 years old

Date of Birth August 16, 1972

Civil status Married

Citizenship Filipino

Mobile No. 090*-***-****

PERSONAL REFERENCES

Regina Rodriguez

Chief Finance Officer ( CFO)

E2 Logistics Phils., inc.

BF Homes Paranaque City

Eric Marasigan

Export Manager

Kornet Express Inc.

Oyster Plaza Bldg. NAIA Ave., Paranaque City

Sheryl Labadan

Sales Manager

Greenstar Logistics

Paranaque City

I hereby certify the information contained herein were true and correct to the best of my knowledge and belief.

DAISY AGUDA MABINI

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