Customer Service Representative

Kathleen Davis

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Adaptive team player

Sharp problem solver

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow. Work Experience

Counter Sales/Delivery

March 2004 to May 2015

Oreilly Auto Parts - Marion, IA

Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out-of-stock items.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Processed merchandise returns and exchanges. Laborer

May 2014 to Current

Iowa Concrete Correctors - Marion, IA

Cleaned all construction areas to avoid hazards.Continually cleaned work areas and equipment. Educational Background

High School Diploma : General, 1989

Center Point High School - Center Point, IA, USA

327 Deerwood Drive, Anamosa IA 52205

Home: 319-***-**** - Cell: 319-***-**** - ************@*****.***

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