Customer Service Microsoft Office
Resume:
Adam Gazdag
Brighton, MI, 48114
********@*******.***
Summary
A young man who excels at analyzing, prioritizing and completing tasks in a professional manner.
Objectives
Seeking a fulfilling position that offers growth opportunities and allows me to utilize my leadership skills and experience.
Education
Rhea County High School, Evensville, Tennessee
General Studies, Graduated May 2006
3.97 GPA
Graduated with Honors in top 3% of class
Cadet Lieutenant Colonel of the J.R.O.T.C. program
University of Michigan, Ann Arbor
Computer Science, Graduated May 2008
3.98 GPA
Lee University, Cleveland, Tennessee
Computer Science, Deferred
Computer Science: the study and development on computing technology both mobile and stable.
Employment History
Brighton Ford, Brighton, MI
Service/Maintenance
Serviced newly bought vehicles by cleaning and polishing vehicles in an orderly fashion.
On occasion, worked with customers to better aid them in the process of selecting the proper vehicle for their needs.
Camp Burt R. Surely, Gregory, MI
Maintenance/Groundskeeper – Present
Maintained grounds through upkeeping water supply, cutting grass, overseeing proper operation of daily activities.
Fielded an average of 20 employees.
Managed closing duties, including restocking items, maintaining tools and equipment.
Salvation Army, Highland, MI
Management, September 2014 – Present
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Fielded an average of 20 employees.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Staples, Brighton, MI
Computer Technician, October 2013 – Present
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Fielded an average of 40 customer service calls per day.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Handled and repaired all incoming computers, tablets, and cell phones.
Best Buy, Brighton, MI
Computer Sales, September 2012 – July 2013
Increased store sales by 20% over 6 month period.
Monthly record set for encouraging the customer to apply for Best Buy Credit Card.
Weekly record set for the most Extended Service Plans attached to items.
Midcourse Correction, Brighton, MI
Drill Instructor, April 2012 – Present
Managed 16-30 at-risk youth court ordered to the camp.
Commanded 6 fellow Drill Instructors in the field.
Currently holding the rank of Staff Sergeant
United States Marine Corps, Cleveland, Tennessee
Marine, February 2007 – May 2008
To follow all orders and instruction given or as ordered.
Collaborated with other Marines on special projects and events.
Professional Skills
Microsoft Office: Expert Windows XP: Advanced
Windows Vista: Advanced Windows 7: Expert
Windows 8: Expert Windows 8.1: Expert
Android Honeycomb: Expert Android Jellybean: Expert
Android KitKat: Expert Android Ice Cream Sandwich: Advanced
Apple iOS: Advanced
References
Eric Washburn
Former Co-Worker
Information available upon request.
Amanda Grace Long
Former Co-Worker
Information available upon request.
Languages
English: Native Spanish: Fluent
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