Service Technician

Ingride Shackleton

*** *** ** *** **. Lake Park, FL 33403

239-***-**** *****************@*****.***

OBJECTIVE

Seeking a front clerk/hostess/cashier/server position at the Mariott in jupiter where I can use my guest relation skills and communication acumen to provide hotel guest with perfect dining experience.

SKILLS

Hostess

•Highly skilled in greeting guests, escorting them to the tables, and providing them with menu and daily specials

•Substantial knowledge of the menus of bars, restaurant, and room service

•Demonstrate ability to address guests service needs and thank guest with genuine pleasure

•In-depth knowledge of answering telephones in a suitable manner

•Hands-on experience in assigning work task and organize activities of dinning room workers to make sure timely and politeness and sanitation

•Able to ensure that special requests are logged and passed to restaurant staff

•Proven ability to adjust complaints of patrons and guests

•Proven ability to obtain reservations as required ensuring correctness

•Knowledge to maintain inventory of menusand insert

•Communication : Able to speak with others using clear and professional language

•Bilingual: English and Creole

•Computer:MS Word and MSvexcel

EDUCATION

Edison State college

General study

Florida Career College 1/2014-11/2014

Patient Care Technician

EXPERIENCE

Seminole Casino Hotel 4/2005-6/2007

Hostess/ cashier

Greet guests and patrons personally and on the phone

Offer appropriate seating arrangements

Present menus and take orders

Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant.

Set up dining rooms and make reservation aragments

Assist room service when and as needed

Maintain clean and organized tables and work area

Relay orders to the kitchen and ensure all orders are filled in a timely manner

Process orders in person and over the phone.

Check inventory to ensure product is in stock

Contact this candidate