Project Manager Management

KELLY ROOT

**** ******* ****** ****

Lindenhurst, IL 60046

cell224-***-**** ********@*****.***

SUMMARY

Senior Technical Analyst with experience in product and project management. Results oriented team player with a vision for strategic solutions. Effective communicator and administrator committed to top results, high performance and overall system availability with, high levels of customer satisfaction. Independent, hard-worker, and dependable team player with solid problem solving skills.

PROFESSIONAL EXPERIENCE

VENTIV TECHNOLOGY

Senior Techonology Analyst, Atlanta, GA

• Product\Project Manager - Designed\Implemented\Supported Compuware dynaTrace for Java and .Net monitoring

• Product\Project Manager - Designed\Implemented\Supported Compuware Data Center Real User Monitoring (DCRUM)

• Backup support for server monitoring tool - Microsoft Operations Manager 2008

• Configuration Management using SVN (Subversion) tool for in-house application in development environment

AON HEWITT

Senior Techonology Analyst, Lincolnshire, IL

• Over 15+ years of Systems Management experience

• Product Manager - CA Wily Introscope for Java and .Net monitoring which provides visibility into application performance. This helps prevent application disruption and performance degradation.

• Designed\implemented and administers EMC SMARTs for network device monitoring. This was the first tool used to monitor Hewitt’s Cisco routers and replaced IBM’s Netview 6000 product.

• Performed vendor analysis for a WebSphereMQ monitoring solution. Implemented

\designed\administered chosen tool.

• Product Manager – Tivoli Enterprise Console which provides Operations a centralized view of all alerts. Wrote correlation rules for BMC Patrol, BMC TMART and EMC SMARTS.

Information Technology, Texas Utilities Services Company Dallas,TX

• Designed\ implemented and administered distributed backup system for Unix and windows servers

• Managed implementation of image system through budgeting, training and writing procedures which reduced human resource needs and physical storage costs by 30%

• Negotiated vendor contracts for work to be done in the electric generating power plants. Accountant, Kelly-Johnston Enterprises Oklahoma City, OK

• Restructured office maintenance program to facilitate more expediate process of tracking and paying invoices which resulted in a 75% reduction in vendor paperwork and time. EDUCATION

Ferris State University Bachelor of Science in Business Administration Associates Degree in Accounting

Continued Education:

Working towards Certification ScrumMaster (CSM)

Working towards PMP Certification in Project Management (PMP) Java for Non Programmers

PERL programming

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