Riley Porter

928-***-**** 928-***-****

**** ***** **** ******, *******, Arizona 85546

acse2o@r.postjobfree.com

Profile

I am a motivated, personable professional with multiple skills pertaining to the IT Profession and have expertise and passion for quickly learning new technologies. I’ve worked in IT for over 15 years, the last 12 in the healthcare industry. I am currently in progress to achieve CCNA certification and am also working on attaining MCITP status. Along with official training, I am constantly yearning to learn new technologies and solutions on my own time to help better myself and the company I work for.

Education and Training

Interface Technical Training Certified Ethical Hacking

Completed courses for Certified Ethical Hacking

Interface Technical Training Cisco Networking

Completed courses for Cisco ICND-1, ICND-2, CCNP Switching, CCNP Troubleshooting

Interface Technical Training Microsoft Exchange 2013 Administration

Completed courses targeted for administering an Exchange 2013 Server Solution

Interface Technical Training Microsoft PowerShell Training for Administrators

Completed courses targeted for administrators utilizing PowerShell version 3.0

Interface Technical Training SQL 2007 Administration and Management

Completed courses for Microsoft SQL Server Administration and Management

Global Knowledge Cisco Unified Call Manager / Unity Connection

Completed courses for Cisco Unified Call Manager and Unity Connection 7.x

Interface Technical Training Windows Server 2008 Server Management

Completed courses for Windows 2008 Server management

Interface Technical Training Active Directory Domain Services

Completed courses for Microsoft Active Directory Domain Services -- 2003, 2008 versions

Global Knowledge Managing, Maintaining & Securing Through Group Policy

Completed courses targeted at using Group Policy to maintain, manage, and secure a Windows Server site

Interface Technical Training Microsoft SharePoint 2007 for the Site Owner

Completed courses for SharePoint 2007 implementation and administration in an existing site

Interface Technical Training Microsoft Exchange 2007 Designing & Implementing

Completed courses targeted for designing and implementing an Exchange 2007 Server into a site

Advanced Technical Center MCSD-Certified Training

Completed courses for the Microsoft Certified Systems Developer certification

Experience

2014-Current Network Administrator Information Systems

Mt. Graham Regional Medical Center 1600 S. 20th Avenue, Safford, Arizona

Along with the duties listed below (aside from being removed from the on-call rotation), the following additional duties have been added:

Management of the network team

Full responsibility for all network and infrastructure solutions

Assessment and analyzation of technology infrastructure for continuity, hardening of servers and network, and possible implementation of new software/hardware beneficial to the hospital

Consultation with Director of IT on budgetary items necessary for future implementations, upgrades, and efficiency

Management, implementation, and administration of VMware environments, including Horizon View VDI desktops (ESXi version 5.2), server datacenter (ESXi version 5.5), and hospital EMR server solution (ESXi version 5.0)

Management, implementation, and administration of Cisco UCS environments

-Significant accomplishments can be found on the attached document or by email inquiry-

2011-2014 Network Technician Information Systems

Mt. Graham Regional Medical Center 1600 S. 20th Avenue, Safford, Arizona

Maintain and administer all network infrastructure within the hospital, including (but not limited to): Cisco switches, routers and ASAs; Palo Alto firewall/content filter; Meraki switches and wireless system. Job functions include: day-to-day management of equipment; installing/replacing hardware; terminating CAT-5e/6 network cable; terminating fiber optic connections; troubleshooting and solving various networking issues, including networking problems with computers, servers, tablets, smartphones and the like; running and terminating phone lines; troubleshooting voice networking, including Cisco voice/fax gateways, implementation and administration of Cisco Unified Call Manager and Unity Connections, ASCOM Nurse Call VoWLAN solution; maintaining and troubleshooting WLAN infrastructure; implementation and troubleshooting of VPN and site-to-site tunnels. Administrator of Windows Servers (see previous job position for details); Server hardware administration of Meditech 6.0 system, including Windows Servers and EMC hardware. On 24-hour standby for any and all networking issues within the hospital, along with continuing on the 3-week on-call rotation.

-Significant accomplishments can be found on the attached document or by email inquiry-

2009-2011 Windows Server Systems Administrator Information Systems

Mt. Graham Regional Medical Center 1600 S. 20th Avenue, Safford, Arizona

Maintain and control all Windows-based servers -both physical and virtual- within the Mt. Graham domain, which includes (but not limited to): Active Directory administration; Microsoft Exchange administration; SharePoint installation and maintenance; updating and verifying Microsoft Windows Updates; troubleshooting hardware and software problems (both Windows-integrated and 3rd-Party software installed upon said servers); troubleshooting network problems; monitoring each server for errors that may affect production; Database Administrator - Maintain, run & support the ASG Cypress server, which holds all archived digital medical records; researching updates to current hardware and software to maintain optimum operability for the hospital. In current rotation for after-hours on-call every 3rd week, but also on “standby” at all times for whenever any server issues come up at any time of the day.

-Significant accomplishments can be found on the attached document or by email inquiry-

2005-2009 Desktop Support Information Systems

Mt. Graham Regional Medical Center 1600 S. 20th Avenue, Safford, Arizona

Maintained all desktop computers within the hospital (over 500). Also maintained (but not limited to): laptops, printers, fax machines, copiers, BlackBerry devices, cellular phones and IP desk phones as needed. Alternate after-hours on-call status with other co-workers, which entails immediate support for employees on-site or remote. Other support includes (but not limited to): Microsoft Windows XP, Microsoft Office Suite and other approved programs, such as CPSI. Hardware support and repair for desktop computers, laptops, printers, fax machines, copiers, IP desk phones and all other devices pertaining to the Information Systems department (Biomedical devices excluded).

Other duties included: Database Administrator: Maintained, ran & supported the ASG Cypress server, which holds all archived digital medical records.

-Significant accomplishments can be found on the attached document or by email inquiry-

2004-2005 Data Clerk Plant Services

Mt. Graham Regional Medical Center 1600 S. 20th Avenue, Safford, Arizona

Entered data pertaining to the Plant Services department, including (but not limited to): Work orders, purchase orders, emergency reports, processes and utilities management. Also helped with various general work orders around the hospital, such as moving furniture, hanging items, etc.

-Significant accomplishments can be found on the attached document or by email inquiry-

(Experience prior to 2004 is available upon request, which included laptop repair and support, IT for JCPenney's Financial Office, and data vault technician at The University of Utah)

Skills

Extensive networking knowledge and experience

Cisco switching and routing implementation, administration, troubleshooting (IOS, NX-OS)

Cisco Unified Call Manager (versions 4.x – 9.x)

Cisco Unity Connections

Cisco Unified Computing Systems (UCS)

Microsoft Windows (Windows 3.1 through Windows 10, Windows Server 2000 through 2012)

Microsoft Office (’97 through 2016)

Microsoft SharePoint

Microsoft Exchange (2003 through 2013)

Microsoft Windows System Update Services

Microsoft Domain Management, including Active Directory and Group Policy

Centralized Antivirus Management

Centralized Desktop Imaging

Mac OS X

Linux

SQL/Database administration

Network troubleshooting and implementation

Deploying, implementing, administering, and maintaining VMware ESX servers

iSCSI, SAN/NAS

Laptop hardware troubleshooting and repair

Knowledge, understanding, and respect of privacy rules, such as HIPAA and Sarbanes-Oxley (SOX)

Passion for seeing a solution through to completion

Think-outside-the-box mentality to accomplish and solve problems that arise

Contact this candidate