Customer Service Medical Assistant
Resume:
TawanaM. Shaw-Casher
**** ******** **. *. ******, AL 36618
Email: **********@*****.***
Career Objective
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today s changing work environment.
Summary of Qualifications
Customer Service Scheduling Microsoft Office
Sales Data Entry Detailed Oriented and Organized
Problem Solving Effective Communication
Professional Experience
Insurance Follow-up
Trubridge/CPSI
May 2014-Present
Outbound calls to insurance companies for claim status.
Reverse and resubmit claims forhospitals for payment.
Correct hospital claims for payment.
Ophthalmic Receptionist
FranklinPrimary HealthCenter-Mobile Al
October 2006-March2014
Patient In-take
Schedule appointments
File Charts
Receive Payments
Billing
Check in eye ware
Medical Assistant/Nursing Assistant
Providence Hospital-Mobile Al
June 2006-December2006
Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
Documents actions by completing forms, reports, logs, and records. Customer Service Representative
Hertz Car Rental-Mobile, Al
January 2000-May 2005
Determines requirements by workingwith customers.
Answer incoming calls nationwide
Fulfills requests by clarifying desired information and completing transactions Education
Faulkner University-Mobile, Al
May 2010-October 2013
Major: Human Resource Management
Degree: Bachelors
Olympia College- Merriville IN
August 2005-April-2006
Medical Assistant Program
References Available Upon Request
5913 Carlisle Dr N Mobile Al 36618 251-***-**** **********@*****.***
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