Customer Service Sales

Tosha L. Muldrow

** **** ***. *** #**

Brooklyn, New York 11212

*************@*****.***

Cell: 646-***-****

Objective

To obtain a position with a company that will allow me to use my work experiences to achieve growth and provide excellent service to those who may be in need.

Education

National Congress of Neighborhood Woman’s Adult Education Program May 1999

249 Manhattan Ave, Brooklyn, NY 11211

General Equivalency Diploma

Work Experience

Bus Matron Nov. 2013 – Sept. 2014

Borocrescent Bus Company Brooklyn, NY

Assisted children in getting on the bus and to assigned seats.

Ensured all passengers are properly restrained while riding the bus.

Maintained order and behavior of children on the bus so the driver will not be distracted from safe driving.

Maintained a positive, calm attitude and a soft voice while on the job.

Protected all children from physical punishment or verbal abuse by anyone.

Assisted the children in getting off the bus safely.

Learned bus route and makes the substitute driver aware of it when necessary.

Checked the bus to assure there are no children remaining on the bus at the end of each route.

Completed the bus Visual Inspection Form at the end of each route.

Removed trash and litter from bus daily.

Cashier Dec 2010 - June 2011

Key Food Brooklyn, NY

Operated cash registers and received payment from customers in cash or credit cards and accurately counted and provided change to customers as required.

Assisted customer with sale items and coupons.

Responsible for counting out cash draw and managing sale receipts.

Maintained a clean work space.

Cashier May 2010 - Dec 2010

Pathmark Brooklyn, NY

Provided a high level of customer service based on outstanding communications and interpersonal skills.

Operated electronic scanner through point of sales system.

Assisted customers with sale items and rain checks.

Sales Associate July 2004-October 2004

Bargain Hunter Brooklyn, NY

Maintained a solid knowledge of products and service available to customers.

Maintained and handled large amounts of money.

Maintained and cleaned work space.

Assisted potential customers with questions.

Set sale displays for merchandise.

Cashier / Sales Associate June 2002 - Sept 2002

Macy's Rego Park Queens, NY

Processed customer transactions using cash, checks or bankcards for payments.

Verified various credit card and check transaction using specific store procedures.

Assisted in other areas of store, such as cleaning, restocking merchandise.

Assisted with setting sales display for merchandise.

Childcare Provider June 1999 – Jan. 2001

One To One DCC Columbia, SC

Organized group activities and assign homework.

Followed daily routines.

Provided a safe environment for children

Worked with pupils to sharpen motor skills

Computer Skills

Microsoft Office (Word, Power Point, Excel).

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