Customer Service Manager

Objective

Seeking a professional part time position with a progressive company that will enable me to utilize my education and experiences to contribute to the growth and advancement of the company. I am a very hard worker with a strong desire to succeed. Most importantly, I will welcome the opportunity for advancement and exposure to new career knowledge and experiences. My salary wages are $11-$12 an hour, may be negotiated depending on circumstances.

Skills and Attribute

Ability to train and teach others.

Proficient technology and computer literacy.

Very strong work ethic.

Enjoys working with customers.

Excellent written and oral communication skills.

Ability to work with minimal supervision.

Team player and goal oriented.

Great organizational skills.

Excellent problem solving skills.

Adaptable and flexible.

Education

Texas Southern University, Houston, Texas (2011-present)

Anticipated Graduation Date May 2015

Bachelor of Science in Biology, Prehealth

John B. Connally High School, Austin, Texas (2007-2011)

High school diploma

Employment History

Securitas-ConocoPhillips, Houston, Texas (Dec2014-Present)

Security Officer

Secure property

Building patrol security

Gate security

Report of incidents

Emergency procedures

Keeping employees and property headquarters safe and secure

Journeys, Houston, Texas(May2014 to Aug2014)

Sales Associate

Handled customer transactions

Handled customer request with assistance in finding shoes

Providing excellent customer service

Stocking shoes and products

Cleaning store at closing

Target, Houston, Texas (May2013 to May2014)

Sales Associate/Cashier/Operator

Handled customer transactions

Handled customer request, assistance in finding items

Providing excellent customer service

Keeping work stations tidy and clean

Tidying up the store, returning merchandise to its rightful places

Answer phone for customer service

Transfer calls to right departments

Big Brother Big Sister, Houston, Texas (2012 to 2013)

Mentor at Blackshear Elementary

Counseled and mentored student with any problems or concerns.

Interacted with student in activities

Provide credible assistance on homework and class assignments

Prepare assignments to assist and help student with school lessons

Tutor student in classes needed

Setting a positive example for student

Employment History (Continued)

WALLIPP Preparatory Academy, Houston, Texas (2012 to 2013)

Tutor

Provided students with credible assistance to prepare for state test

Tutored students in math

Fostered a positive and motivating learning environment for students.

Athletic Training, Austin, Texas (2009 to June 2010)

Trainer

Prepared players before every game and practice

Tend to all players injuries

Assist coaches and players during the games and practices

Clean up of equipment after games and practices

Traveling with the players and coaches

Learned how to tend to all types of injuries

Demonstrated injuries to head trainers

Blondell’s Childcare, Austin, Texas (2004 to 2007)

Assistant

Worked with children ages 0-7

Prepared meals for children

Fed infants

Performed activities for children and interacted with them

Changed infants, helped potty train toddlers

Checking parent sign in/sign out and payment information

References:

Chuck Finnegan

Branch Manager-Securitas

-Cell: 281-***-****

-Office: 712-***-****

-Email: *****.********@*******.***

Deborah Johnson

Assistant Manager-Securitas

-Cell: 832-***-****

-Email: *******.*******@**********.**************.***

Jarious Boone

Coworker-Securitas

-Cell: 281-***-****

-Email: *************@*****.***

Rebecca Ashworth

HR Manager-Target

-Store: 713-***-****

Amelia Francis

Close friend

-Cell: 832-***-****

Contact this candidate