Human Resources Customer Service

FRED WAYNE STITELY

**** ****** **** ****: 248-***-****

Commerce Township, MI 48390 Email: ********@*********.***

Human Resources Manager

Managing, Leading, & Developing Employees

Dynamic, results-oriented leader with a superior record of managing, leading, and developing employees in uniquely challenging situations. An executive change agent with a strong track record of performance in turnaround and start-up organizations who considers the needs of the entire enterprise in streamlining HR processes, implementing best practices and limiting the burden of policies and procedures.

A proactive professional who is guided by P&L experience as an auto industry executive, ensuring return on investment in HR through the ability to positively drive morale, retention, and productivity. Superior interpersonal skills, capable of resolving multiple and complex (human resources, legal, financial, operational) issues and motivating staff to peak performance.

Areas of Expertise

Human Resources Management

Budgeting & Cost Management

Contract Negotiations & Mediation

Team Building

Performance Improvement

Financial Management/P&L

Policy & Procedure Development

Strategic Planning & Analysis

Mission & Vision Development

Professional Experience

DEPARTMENT OF HOMELAND SECURITY/TSA, Romulus, MI 2004 – Present

Human Resources Professional, Detroit Metropolitan Airport

Provides Federal Security Director (FSD) with operational support and management advisory services in classification, compensation & pay, employee benefits, collective bargaining agreement, employee relations, position management, personnel processing, recruitment, and staffing.

Provides authoritative interpretations and guidance on HR matters based on Office of Personnel Management and TSA policies, procedures and practices, as well as senior level HR guidance and directions from TSA’s Office of Human Capital. Honored with three awards for outstanding service.

Responsible for over 700 TSA employees at Detroit Metropolitan and 3 satellite airports.

Recruiting and Hiring Accomplishments.

Developed and instituted hiring programs, Local Hiring/Recruitment, Orientation, Work Place Violence, Contractor Employees, Fingerprinting, Public Transportation Program, Employee Performance Program, ID Badges, and e-86 (Background Investigation) non-compliant issues.

Assists, guides and recommend action involving all benefit areas.

Training Accomplishments.

Authored and implemented training modules for the employee performance program for both hourly and salaried employees.

Developed and instituted orientation training for all new hires and transfers.

Provided leadership training to all newly promoted supervisors and managers.

Performance and Labor Relations.

Provides guidance & counsel for grievances and OAB appeals.

Slashed disciplinary processing time from 45 to 25 days by streamlining procedures.

Developed and managed leave & attendance policy, including FMLA, advance Sick Leave & Personal Medical request.

INDEPENDENT CONSULTANT 2002 – 2004

Advised businesses on manufacturing processes, employee relations/personnel, quality systems & logistics.

Performance Environmental Services, Inc., Milford, MI

Captured multi-million dollar contract after creating Commodity Management Supplier program.

Innovative Logistics Corporation, McLean, VA

Project manager for start-up operation to Federalize Detroit Wayne County Airport.

Advised Federal Security Director on HR policy matters, developing handbook and operational procedures.

AMERICAN SOUND AND VIDEO CORPORATION, Warren, MI 1998 – 2002

General Manager

Managed manufacturing plant for multi-media products to the Automotive Industry. Full P&L of $12M facility for $25M corporation. Challenged to turnaround Michigan manufacturing plant, to improve performance and reduce costs.

Redesigned internal procedures and controls resulting in savings of $60K per month and reducing machine down time by 27%. Implemented best practices and performance monitoring systems in support of Continuous Improvement. Applied for QS 9000 certification required for suppliers to U.S. auto makers.

Established Key Performance Indicators for all departments. Introduced numerous managerial and operational improvements including staff cross-training and resource redeployment.

Renegotiated Collective Bargaining Agreement with the UAW to implement cost savings.

Improved morale, teamwork, retention and participation in cost reduction programs by promoting communication and initiating service awards providing recognition and motivation to employees.

Improved cash collections reducing outstanding receivables collecting $250K in first 4 months of employment. Renegotiated & secured bank credit and purchasing contracts to more favorable terms, improving cash management.

Led plant to profitability in less than 1 year leading to Best Manufacturing Facility award.

STITELY, INC., (DBA SIGN PROS), Farmington Hills, MI 1991 – 1998

President / Principal

Grew start-up to profitability in 8 months of operation manufacturing industrial and commercial signage.

Acquired clients including TRW, Masco Tech, Little Caesars Pizza, Kraft Foods, Detroit Lions, AMC Theatres and Metro Detroit Ford Dealers.

ADVANCE MEDICAL/METPATH., Auburn Hills, MI 1988 – 1991

Vice President of Operations

Managed operations for this $40M Medical Laboratory testing facility, having full P&L responsibility for Operations and accountability for staff of 364 employees managed through 10 direct reports.

SAUDI ARAMCO, Berri Gas Plant, Jubail, Saudi Arabia 1981 – 1988

Department Head, Administrative Services

Managed $60 million annual budget, human resources, training, personnel, logistics, payroll, housing and security. Managed a multi-national staff of 195 employees and 5 direct reports.

Captured $24M savings in 2 years by establishing cost control policies and budget reviews.

Education & Training

Master of Business Administration, Eastern Michigan University, Ypsilanti, MI

Bachelor of Science, Industrial Engineering, Purdue University, West Lafayette, IN

Awards & Distinctions

Federal Public Service Award, Transportation Security Administration, 2014

Unsung Hero Award, Transportation Security Administration, 2013

Outstanding Customer Service Award, Transportation Security Administration, 2012

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