Customer Service Manager
Resume:
Current
Summary
Key Skills
Experience
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Bart King
**** ******* **., ******** ** 46131
(H) 317-***-**** (C) 317-***-**** (E) *********@*****.***
Results-oriented Manager who thrives in fast-paced and competitive
environments. Brings strong presentation, analytical and problem solving
skills. Meets facility challenges calmly and rationally. Motivated to use my
skills and education to accomplish the implemented business strategy and
complete all my goals on time and on budget. Confident troubleshooter for
electrical, pneumatic and HVAC infrastructure systems.
l OSHA 30 Hour Trained l CMMS Manager
l Risk Analysis l RCRA Certified
l Safety Training Coordinator l OHSAS 18001 Manager
l Project Manager l HAZWOPER Trained
l ISO 14001 Manager l Building Management System
Manager
US Safety Depot - Indianapolis, IN
EHS Consultant
Managed team of three technicians. Drafted action plans and led meetings
with department executives to review project status and proposed
changes. Collaborated with cross-functional teams to draft project schedules
and plans. Developed and updated security procedures, security system
drawings and related documentation. Processed work orders and prioritized
jobs.
Endress + Hauser - Greenwood, IN
Facilities Manager
Drafted action plans and led meetings with department executives to review project status and proposed changes. Collaborated with cross-functional teams to draft project schedules and plans. Developed and updated security procedures, security system drawings and related documentation. Processed work orders and prioritized jobs.
Endress + Hauser - Greenwood, IN
Maintenance Technician
Reduced downtime during production by maintaining equipment and
reducing unnecessary maintenance. Took care of facility equipment, grounds,
roads and fences. Managed work with little supervision. Serviced electrical,
pneumatic, mechanical and microprocessor controls. Supervised numerous
maintenance contractors.
Poynter Whitaker Chevrolet - Morgantown, In
Automotive Technician
03/2006
Education
2016
2004
2001
- 10-2006
Rebuilt faulty assemblies, including steering systems and linkages. Examined
vehicles to determine the extent of damage or malfunctions. Removed and
replaced tires, shocks, struts and brakes. Transported customers to and from
the shop for the customer service program. Followed checklists to verify that
all important parts were examined.
Schwan’s Home Services, Inc. - Greenwood, IN
Customer Service and Route Manager
Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross trained and provided back-up for other customer services representatives when needed. Guaranteed positive customer experiences and resolved all customer complaints. Monitored customer preferences to determine focus of sales efforts.
Greene's Auto Service South - Greenwood, IN
Automotive Technician
Specialized in servicing brakes and fuel systems. Repaired and replaced belts,
hoses and steering systems. Operated pneumatic tools and air
compressors. Transported customers to and from the shop for the customer
service program. Followed checklists to verify that all important parts were
examined. Examined vehicles to determine the extent of damage or
malfunctions.
Columbia Southern University Orange Beach, AL
Bachelor's Degree: Organizational Leadership
University of Northwestern Ohio - Lima, OH, USA
Associate of Science: Automotive Technology
Manchester High School - North Manchester, IN, USA
High School Diploma
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