Bryan Dougherty
Phone: 713-***-**** ~ E-mail: ******@*****.***
https://www.linkedin.com/in/bryandougherty1
Summary
Human Resources leader with 20 years of HR leadership and project management experience in
Organizational Effectiveness, Employee Relations, Onboarding, Performance Management, Employee Development, Conflict Resolution, Benefit Administration, and HR Administration. Hired, mentored and led a team of superstars who consistently met or exceeded expectations in the areas of Human Resources and Training.
Created, modified or fully rebuilt HR departments to increase ROI. This process included the assessment of current status, definition of desired status, forecasts of needs and resources, creation of plan design, communication of expectations, implementation of project, and closure. Rewarded for designing and implementing key initiatives that resulted in sustainable organizational growth. Developed a culture that earned local and national recognition for excellence as a ‘Best Place to Work’. Recognized for consistently presenting an entrepreneurial spirit in organizational development and problem solving. Described as one with whom it is easy to work, will roll up his sleeves for any task, and can hit the ground running.
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Professional Experience
YOUR ROI COACH 2013 – 2015
Managing Partner/Owner
Implemented several strategic projects key to the growth of the organization, including
Created, modified, or fully rebuilt Human Resource departments based on the needs of the company.
Created and documented Human Resource policies and procedures for all HR functions to be accomplished in efficient and effective manners.
Selected and implemented a Applicant Tracking System which reduced time to hire, cost to hire, and increased communication with the applicants, hiring managers, and HR,
Created Preboarding and Onboarding programs to integrate new employees to the organization which greatly increased employee engagement and retention.
Assured legal compliance and improved department’s record keeping by organizing a very high volume of unsorted employee paperwork into a newly created filing system which was secure and in compliance with Federal requirements.
Increased job posting response dramatically week by recognizing and removing flaw in an ATS system.
Recognized key legal information, overlooked by the company’s labor attorney, during EEOC mediation which substantially lessened the company’s liability.
Enhanced, updated and finalized several employee handbook.
Redesigned offer letters, severance agreements, and job applications to minimize legal risk..
Improved morale by creating and implementing reward and recognition programs.
Assisted businesses increase their return on investment in Human Resources and Training. Worked with several small to mid-sized organizations contracting for temporary coverage or consulting for special products.
In a contracting role, functioned as temporary HR manager or Generalist including the function of:
Providing employee relations in conflict management, harassment claims, and policy interpretation.
Recruiting for star employees or hard to fill positions.
Designing compensation plans included Sales commission plans.
Administrating benefits and selecting entire benefit plans.
Defending unemployment claims and EEOC charges.
DIVERSE ENERGY SYSTEMS 2013
Director of Human Resources
Created Human Resources department focused on strategic initiatives related to a growing company.
Responsible for the development of HR processes and procedures that supported the achievement of the organization's business goals.
Developed KPIs to communicate HR related data, plans, and progress.
CONTRACT HR GENERALIST / MANAGER 2011 - 2013
Clients included Zoyto Industries, Expro Americas, GSE Environmental.
Engaged as a contractor to help these organizations with specific projects or time frames.
YPONE ENTERPRISES 2007 –2011
Director of Human Resources & Training
Increased Human Resource outcomes to meet the business plan with specific emphasis on organizational development, talent management, proposal and project support, employee relations and performance management.
Restructured the Human Resource, Payroll, and Training departments to increase employee satisfaction, increase profitability, and assure legal compliance.
Decreased turnover by 82% through applying best practices for Human Resources and training managers on interviewing, employee relations, and reward & recognition programs.
Implemented new Sales training programs that improved the quality of the training and decreased expenses by 72%.
Awarded Outstanding Corporate Support recognition from the Sales team.
Designed dashboard to concisely communicate the progress on these HR metrics to management.
A&E – THE GRAPHICS COMPLEX 1993 - 2006
Director of Human Resources & Training
Created and managed a Human Resource and Training department, developed systems and procedures to provide world-class service to our customers: the employees, external clients, and company shareholders.
Held full accountability and responsibility for all HR functions, including employee relations, recruiting, compensation, benefits administration, database/records management, and strategic planning.
Established and built the Human Resource and Training department from the ground up, fostering a culture that earned local and national recognition for excellence including the following:
Houston Business Journal’s Best Workplace Award for Mid-size Companies; Printing Industries of America’s Best of the Best Workplace in America Award; Texas Monthly in partnership with the Texas Association of Business and the Society for Human Resource Management - Best Companies to Work for in Texas; Better Business Bureau – Houston’s Torch Award for Excellence in Customer Service; Texas State Council’s Best Places to Work in Texas.
Supported an increase in sales from $5 to $26 million by aligning Human Resource and Training goals with company objectives to increase profitability and strengthen customer service.
TEXAS EMPLOYMENT COMMISSION 1990 – 1993
Unemployment Claims Investigator
Investigated and adjudicated claims for unemployment insurance.
Reviewed documentation and verified information to ensure accuracy and completeness.
Education
Master of Science in Human Resource Management Bachelor of Arts in Psychology
Houston Baptist University Stephen F. Austin State University
Community
Crisis Intervention of Houston - Board Member and crisis phone counselor
Other nonprofits - Volunteer various leadership roles