Customer Service Training

Objective

As an experienced teacher, I would like to devise captivating, fascinating, and unique practices of teaching that creates interest in the students. With the help of my cordial nature, I would like to build good rapport with students as well as teachers around me.

Summary

Highly motivated, enthusiastic and dedicated educator who wants all children to be successful learners.

Understanding and delivering the best method to make Education interesting.

To enhance vocational education as a part of education curriculum to broaden the perspective of children and society.

Superior interpersonal and communication skills to foster meaningful relationships with students, staff and parents.

Thoroughly enjoys working with children and encourages creative expression.

Proven abilities in problem solving, people management and motivation.

Create a cooperative community in the classroom; model for students the importance of mutual respect and cooperation among all community members.

Educational Qualification

Completed B.ed from Maharishi Dayanand University in the year 2013.

Completed MBA in Human Resources(Master’s degree) from Sikkim Manipal University in the year 2012.

Completed B.Com (Hons) from Delhi University in the year 2008.

Completed Senior Secondary (12th) from Sommerville School (Noida) in the year 2004.

Work Experience

1)Worked with Delhi Public School, GBN as a primary teacher since APR 2014.

-My duties are to take care of their academics, social and mental behavior. I am also English department head for primary section, taking care of the magazine write-ups, submitting report of Co-curricular activities organized, and how English as a subject can be taught with interest.

2)Worked with Barclays Shared Services from FEB 2010 to MAR 2014.

-My duties were to make financial transactions for customers and also analyze the accounts and let customers know how and what measures need to be taken to maintain a healthy account.

3)Worked with HCL BPO Technologies from AUG 2005 to FEB 2010 as a customer service executive,

-My duties were to generate leads for mortgage in the U.S. I also worked as a voice and accent trainer.

Undergone Training

Stress Management Training

Voice and Accent Training

Telephone Doctor Training

Business Writing Training

Other Experiences

Mentoring agents.

Conferences with US based clients

Team Building to achieve the Targets in day to day work

Personal Details

Date of Birth : 15th January 1986

Nationality : Indian

Language Known : English & Hindi

Phone No. : +91 – 981-***-****

Husband’s Name : Ashish Bhatnagar

Permanent Address : House No.10-B,

Dhawalgiri Apartments, Sector XI

NOIDA-201301, Uttar Pradesh

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

SARAH SUHASINI AMARNATH

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