Project Manager Microsoft Office

ETEL ECHEVARRIETA

Phone: 917-***-****~Email:****************@*****.***

PROFESSIONAL SUMMARY

Energetic and highly motivated policy researcher with analytic skills, writing abilities, program evaluation, and finance specialist, budgeting. Experience managing staff, working on teams, and completing projects individually in a driven environment. Strong communication skills, leading trainings, meeting facilitation, and ability to interact with diverse cultures. Bilingual: English/Spanish (Spanish native speaker). Computer proficiency: SPSS, SAS, Microsoft Office Suit, Adobe

EDUCATION

The City University of New York, The City College of New York

MPA, Master of Public Service 2012

Award: Charles Rangel Fellow (Full Tuition and Stipend).

The City University of New York, The City College of New York

B.A., Financial Economics 2008

PROFESSIONAL EXPERIENCE

Golden Blue Construction Corporation Queens, NY

Operations Associate 06/12-Present

Research and analyze different business opportunities: prepare bids, and resolve bid issues

Developed customer satisfaction survey and conducted surveys after project completion. As a result, areas of weakness were identified and addressed

Draft a guideline to ensure an effective customer care procedures for the company

Coordinated in-house workshops and meetings which improved staff performance

Improved workplace efficiency through effective communication with customers, on-site contractors and project manager

Estimated and created budgets for construction projects and manage inventory of the corporation

Obtain approvals and permits for new jobs.

New York City Department of Youth & Community Development (DYCD) New York, NY

Capstone 02/12-06/12

Developed a project to assess how DYCD can better partner with small organizations who are awarded with discretionary contract

Developed a survey to identify needs and primary issues small organizations faced to get reimburse the discretionary funds

Made suggestions about how the agency could improve the reimbursement proses and ensure the best administration of the City money

ACCION USA New York, NY

Loan Consultant Intern 05 /11-08/11

Prescreened clients and evaluated whether or not they qualified for any ACCION USA loan products

Requested loan documents and explained to clients the reasons they did not qualify (when applicable) for a loan

Organized and analyzed the documents: bank statements, P&L statements, credit reports and other personal and business documents

Assisted to partner visits, managed group of clients interested in applying for ACCION USA products

Managed the full loan process to get loans approved and disbursed

Make the Road New York Organization Queens, NY

Small Business Owner Intern 05/10-08/10

Researched microfinance options for small business owners in New York City

Developed and conducted surveys of Latino small business owners

Recorded and classified collected data

Wrote daily reports about funding opportunities

Arranged meetings with small business owners

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