Monica Zhao
* ********** ********, ***** ****, Ontario, M2J 2H6
***************@*****.***
Resume
WORK EXPERIENCE
• Quality Assurance Tester FEB 2015 - Present
Davis and Henderson Canada Ltd., Mississauga, Canada
Responsibilities:
• Provided project status report with QA manager. Contributed to test estimates and resources scheduling. Managed the execution of multiple; complex test plans by preparing assignments, providing training and guidance and reviewing activities to ensure quality standards are met. Wrote test plan, test cases, test scripts, test result report and bug reports using QC. Reproduced found issues, communicated with Developer and QA manager. Initialize Found the bottleneck of applications using trouble-shooting skills.
• Upgraded desktop/laptop environment, troubleshooting PC’s, laptops and mobile devices, installation and support of telecommunication equipment. Setup Test Environment including deploy Java, MS SQL Server and MySQL, install application servers. Databases Verification and Validation. And created XML file for testing.
• Executed the load testing, volume testing, stress testing and performance testing by writing automated testing script. Performed Unit Testing, Integration Testing, System Testing and help with UAT Testing. Executed security test on all type of applications. Tested Reliability, Usability, Portability, Compatibility and Consistency as well as Functionality, Demo the application with users, Wrote SQL Script to Data Base.
• Participated in the definition and design of new systems and enhancements. Recommend efficient design approaches. Reproduced found issues, communicated with Developer and QA manager. Initialize Found the bottleneck of applications using trouble-shooting skills. Attend daily meeting of Agile (Scrum). Take Tasks and Tracking Defects on Jira.
• Wrote automation test scripts using QTP for Web Application and Python for Client Server Application.
Skills:
MySQL, MS SQL Server, Web Service, XML, HP QC, HTML, CSS, Javascript, eclipse, Java, LoadRunner, J2EE, Selenium IDE, JIRA, Soap UI, JMeter, QTP, VB Script, UAT test.
• Mobile Tester COOP APR 2014 – AUG 2014
Research In Motion (RIM), Mississauga, Canada
Responsibilities:
UI Project:
• Executed smoke, regression, release and UAT testing for UI graphics and UI responsiveness of various BlackBerry OS versions on different Blackberry devices.
• Analyzed and tracked software issues to the source. Extracted meaningful diagnostic data to be logged in detailed defect reports.
• Successfully completed issue verification and investigation tasks independently as well as collaborate with development
• Volunteered in new feature testing tasks, internal and external release testing tasks for other software verification and validation groups
Theme Automation Project:
• Initiated and involved in test automation design for Blackberry6 and Blackberry7 theme project.
• Developed and maintained automation scripts for various theme areas and 20+ locales on 6 latest Blackberry devices.
• Reduced the manual regression testing times by 30% and manual release testing times by 20%. Increased the testing coverage for the theme project.
• Given 2 in-depth technical presentations to internal users and helped with resolving issues with scripts construction.
Mobile Web and Digital Marketing Project:
• Created test plan and test cases for testing official Blackberry forum and official Blackberry website on both mobile and desktop platform.
• Executed test runs under all mainstream OS (Windows, Mac OS) and Browsers (IE, FireFox, Safari, Chrome)
• Effectively communicated between multiple groups with logging and reporting bugs using Dynatrace. Found severe defects that resulted in major changes in software release.
Skills:
PHP, Java, C/C++, HTML, CSS, Javascript, MySQL, IBM DB2, Web Service, XML, LoadRunner, UNIX, Linux, BlackBerry OS, Mac iOS, Eclipse, FireBug, jMeter, Soap UI, MS Excel, Dynatrace, UAT test.
• Software Tester APR 2012 - AUG 2013
Bank Of China, Tianjin, China
Responsibilities:
• Defined test plans according to developer requirement matrix and analyzing business logics and customer change requests. Provided project status report to manager. Contributed to test estimates and resources scheduling. Participated daily project review meeting to update status and issues. Provided QA deliverables during test.
• Walkthrough FRS, the design architecture, the high level design document and the detail design document, report the document issues to QA manager.
• Wrote automation test scripts using QTP/Selenium for Web Applications.
• Databases Verification and Validation with SQL syntax and created XML file for testing.
• Performed Unit Testing, Integration Testing, System Testing, sanity test and help with UAT Testing. Performed the following tests for web based application: Reliability test, Security test, Integrity test, Usability test, Scalability test, Compatibility test, Concurrency test, Error- handle test, Load test, stress test, performance test as well as Functionality test. Executed security test on all type of applications.
• Reported defects and tracking bugs by interactive closely with developers to debug (by using RedMine).
Skills:
TCP/IP, HTTP/HTTPS, My SQL, SQL syntax, MS Access, HTML, CSS, Javascript, Web service, XML, LoadRunner, eclipse, Soap UI, QTP, Selenium, jMeter, C#(.NET).
• Tester Intership APR 2011 - AUG 2011
Bank Of China, Tianjin, China
Responsibilities:
• Walkthrough user requirement. Communicated with BA and user, wrote test requirement. Wrote test plans and design test cases based on user requirements. Deployed and setup application. Prepared test data and test file. Performed system regression testing on new releases.
• Performed cross browser testing of user interfaces, including IE and Firefox. Performed internationalization and localization testing.
• Executed system functionality test cases against database using IBM DB2.
• Analyzed testing results and testing data, recorded defects in QC system
• Worked closely with developers on defects analysis, re-producing, and bug-fix verify testing. Performed testing New Year Card System for product release using Visual Studio .NET 2003 / SQL Server/Visual Source Safe.
• Reviewed product design specifications, wrote and executed test cases. Analyzed the testing result, created the test reports by using Excel. Verified sequential builds for bug fixes and followed up on results of verification.
Skills:
MySQL, MS Access, Javascript, PHP, C#(.NET), HP QC, Web service, XML, HTML, CSS, LoadRunner, Java, Eclipse, IE, Safari, UNIX, Linux, Windows System, Firefox, Chrome, jMeter, QTP.
EDUCATION
UNIVERSITY OF OTTAWA SEP 2013 – JAN 2015
Master Degree of Electrical & Computer Engineering
Finish 2 years program in 1.5 years. (Early Graduation).
Major Courses: Digital Logic Design, VLSI Design, Asics for Telecommunication, Software Programing Languages, Android Software Development, Software Project Management, Electronic Commerce Technologies, Network Management, Multimedia Communications.
GPA: A
TIANJIN UNIVERSITY OF TECHNOLOGY SEP 2008 – JUN 2012 Bachelor Degree of Electronic Information Engineering
Teaching Assistant and Recommend Internship.
Major Courses: C Programming Language, VC++ Programming, Engineering Drawing and AutoCAD, Automatic Control, Microcomputer Peripheral Device and Maintenance, Microcomputer Interface Technology, Information System and Coding, Circuit Analysis, Communication Signal Processing, VLSI Design.
GPA: A+
SKILLS
Programing Languages: HTML, JavaScript, VB, CSS, PHP, JSP, ASP.NET, Ajax, Java, C/C++, Python, Perl, Shell Script, XML, SQL, Bootstrap and Various IDEs. Operating Systems: Windows XP, UNIX (IBM Aix, Sun Solaris), Linux(Redhat, Suse, Ubutu, Fidola, Centos), Mac IOS, Blackberry OS, VMWare, IBM Websphere and BEA Weblogic, Oracle (Weblogic, Tomcat, JBoss).
Databases: MS SQL Server2000, MYSQL, Oracle, Access and IBM DB2. Automatic Testing: QTP, LoadRunner, HP QC (Quality Center), Selenium Web Driver, JMeter. Network Management: TCP/IP, UDP, MPLS, OSPF, BGP, VRF, OSI model, LAN/WAN.