Customer Service Accounting

Pierangelo Saponaro

**** *. *** ****** • Melrose Park, Illinois 60160

708-***-**** • ******************@*****.***

OBJECTIVE

To enhance my professional job skills by obtaining an entry-level position in accounting or

SAP Receiving Specialist

EDUCATION

Dominican University River Forest, Illinois

Bachelor of Science, May 2008

Major: Accounting

Scholarships: Legacy for 2 years and endowed for 4 years

COURSES EXCELLED IN

Intermediate Accounting Management Marketing

Advanced Accounting Taxes I & II Cost Accounting

Advanced Computer Applications Statistics Auditing

Macro & Micro Economics Business Law Business Ethics

PERSONAL STRENGTHS

Loyal, responsible, motivated

Team player, exceptional customer service skills

COMPUTER STRENGTHS

Microsoft Windows, Word, Excel, PowerPoint, Access and Internet Explorer, SAP

LANGUAGE SKILLS

Italian: Fluent Spanish: Conversational Bulgarian: Conversational

RELEVANT EXPERIENCE

Gate Gourmet, Inc., Schiller Park, Illinois

SAP Receiving Specialist December 2012-March 2013

Receipt of shipments at dock

Audit / spot check food / beverages daily

Compare / proofread invoices / purchase orders

Input product quantities into SAP system / verify calculations

Enter waste logs for disposed products

Confirm monthly inventory

Prospect Airport Services, Chicago O’Hare Airport, Chicago, Illinois

Senior Luggage Coordinator May 2002-present

Facilitate directives of the Department of Homeland Security

Supervise employees in performing daily tasks

Manage customer baggage needs on arriving and connecting flights

Satisfy various customer service requests within the terminal area

Complete other assignments on a timely and professional basis

Dominican University, River Forest, Illinois

Library Assistant September 2004-August 2008

Maintained organization of library materials using multiple cataloging systems

Assisted in relocation of library resources

Responsible for retaining excellent physical order of main book stacks

Coordinated with supervisor on special projects

Fedex Express, Chicago, Illinois

Handler/Loader October 2014-present

Unload freight from containers onto conveyor, sort by code

Scan package labels to ensure data is input into system

Load freight into trucks and stack to safeguard balance and organization

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