Customer Service Microsoft Office

Maggie Jo Massey

Best Employee to get the job done!

Cleveland, OH 44102

************@*****.*** - 216-***-**** Authorized to work in the US for any employer

WORK EXPERIENCE

Field Technician

Care Fusion - San Diego, CA - May 2015 to June 2015 Responsibilities

Testing IV Units

Accomplishments

I was quick to learn. I could test all equipment given to me quickly, correctly and was able to bounce to assist others who were having problems and/or needed help. This is only a temporary assignment for me, when needed I am contacted to show up to the job. I absolutely love to meet new people and provide professional experience and offer an attitude that makes the job fun and exciting. Skills Used

Great team spirit. Great enthusiasm,. Quick to learn and assist. PROJECT MGR - LOGISTICS ENGINEERING

Penske assignment from Adecco - Beachwood, OH - October 2013 to December 2013 Responsibilities

Copying, laminating and then creating 1,555 spiraled booklets for Penske Logistics. Lead Processor and Trainer

Commercial Traffic Logistics - Parma, OH - March 2003 to August 2012 Responsibilities

• Lead trainer for three departments; Mail/Prep, Processing & Teleform, and Customer Service

• Team Lead for P&G, JW Aluminum, and Mitsubishi Caterpillar

• Therma Tru Door and Proctor & Gamble Accounts processor

• Scanner

• Teleformer & Processor for all General Services Accounts Temporary Assignments for Banking Operations

Kelly Services - Cleveland, OH - January 1997 to April 2009 Responsibilities

Key Bank, Cleveland, Ohio

February 2009 to April 2009

Lockbox: 3 month assignment for R.I.T.A taxes

Sky Bank, Brecksville, Ohio

September 2007 to November 2007

Proof Operator: Check Encoding & Balancing Batches. EDS, Lakewood, Ohio

January 1997 to October 1999

Proof Operator: Accepting couriers, batching checks, encoding checks then sending for micro filming then balancing the batches.

Bill of Materials Administrator

Joslyn Hi-Voltage Corp - Cleveland, OH - May 1998 to October 2001 Responsibilities

• Created training materials for all new systems.

• Maintained blueprint records in both hard copy and microfilm

• Updated and entered new designs in Telesis System

• Converted materials into new system while maintaining files during the conversion Corporate Cash Vault Teller

Ameritrust Financial Institute - Cleveland, OH - March 1988 to November 1990 Responsibilities

• Proofing the Ohio Turnpikes Change Deposits.

• Proofing all corporate deposits i.e. Riser Foods and Kmart

• Prepping change orders for pick up.

• Preparing transmittals, credits and debits.

• Balancing all transactions.

EDUCATION

Associates in Paralegal

Sawyer Business College - Cleveland, OH

1992 to 1994

SKILLS

Microsoft Office Suite including Access,Office Machinery,General Ledgers,Customer Service via email and phone,High Volume document Scanner,Microfilm,Telesis,Employee Training,Optical Character Resolving,Mail Room Machinery, Error Resolution,Cash Exchange,Switchboard, Encoding,Cardiff Teleform, Quality Control,Data Entry (25,000 KPH/55 WPM)

ADDITIONAL INFORMATION

Thank you for taking the time to review my resume. I greatly appreciate you. I am very eager to hear from you and get back to work.

Respectfully,

Maggie Jo Massey

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