Customer Service Human Resource
Resume:
Lori Ann Cheek
**** ****** *, ********* ** *****
************@*****.***
Superb leadership, interpersonal, planning and communication abilities.
Undisputable talent in financial calculations, financial counseling, customer service and problem solving abilities.
Exceptional computer and technology skills which include, but are not limited to, Word (50+ WPM), Excel, PowerPoint, Outlook, CARS, Calyx, CampusVue, Oracle PeopleSoft, Internet Application and electronic email.
Unquestionable analytical mind coupled with prodigious customer service skills.
Determined and driven; Obtained BA in Psychology with Honors while working fulltime position and caring for three children.
Recent Psychology studies focused on Human Resource Management, Culture diversity, Solution Focused Leadership, and Training and Development.
Knowledge and experience in presenting and facilitating information to large groups.
Education and Recognitions
Bachelor of Arts in Psychology - 3.49 GPA - Argosy University 2013
Professional Training, ACP HISD 2014
ICM Mortgage Corporation Million Dollar Club 1993
Work History
Financial Aid Advisor, Houston TX
PIMA Medical institute 2014-2015
Math/Science Instructor, Houston TX
Houston ISD 2013-2014
Financial Aid Advisor, Houston TX
The Art Institute of Houston 2008-2013
Mortgage Loan Closer, Lincoln NE
TierOne Bank 2001-2005
President and Owner
First Choice Residential Mortgage, Houston TX 1995-2001
Roggie’s Pizzeria, Ceresco NE 2005-2008
Mortgage Loan Officer, Houston TX
ICM Mortgage 1991-1995
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