Zane Walls

*** ******* **. *

Brandon, MS *****

acscuf@r.postjobfree.com

404-***-****)

Microsoft Certified Systems Engineer

Cisco Certified Network Associate

Electronics Engineer

Digital Imaging Specialist

Professional Experience:

Sitel Corp

Customer Service/Support

2014 - 2015

Support for Cox Communications – including technical support and sales

RJ Young

Systems Engineer

2013 - 2014

Enterprise Content Management and workflow design/analysis.

New Horizons Computer Learning Center

Account Executive

2011 – 2012

B2B sales executive providing technical training

Sage Software

Technical Support

2010 - 2011

Contract support for 2010/2011 tax season. Attended nine week boot camp on accounting and Quantum 2011 application. 98% first call resolution under pressure

Milner Inc - Norcross, Georgia

Digital Imaging Specialist

2004 – 2009

District Manager - Sold, implemented and supported entire document imaging suite of products (ImageDirector centric) for all new and existing clientele

DocuTeam Inc - Alpharetta, Georgia

Major Accounts Representative

2002 – 2004

Enterprise client management and new business development for specialized and vertical target markets

Radiant Systems - Alpharetta, Georgia

Technical Consultant

2000 - 2002

Responsible for the implementation of proprietary Point of Sale (POS) systems (Microsoft centric web based application)

DocuTeam Inc - Alpharetta, Georgia

High Volume Technician

1998 - 2000

Responsible for the service and support of high profile client document centers and imaging systems

IKON Inc - Alpharetta, Georgia

Sales Representative

1996 - 1998

Sales and delivery of numerous office products such as printers, copiers, fax machines and multi-functional devices

Educational Studies:

TechNet – Marietta, Georgia (1998 - 2000)

MCSE/CCNA

Phillips College – Jackson, Mississippi (1980 - 1982)

Associate in Electronics Engineering

-National Deans List-

Hinds Junior College – Jackson, Mississippi (1978 - 1980)

Pre-Medicine Studies

Provine High School – Jackson, Mississippi (1976 - 1978)

General Academics Diploma

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