Medical Assistant Customer Service

Tiara Green

Objective: Seeking a career as a Medical Assistant that will encourage professional growth within an organization while providing exemplary customer service to both internal and external clientele.

Summary of Qualifications

2 years in roles of leadership including management

Strong knowledge of various computer software applications (E clinical, E-medsy’s, Microsoft Office Specialist)

Ability to accurately do procedures in a timely manner and meet or exceed deadlines

Efficient in conversing using appropriate communicating skills effectively in both written and verbal forms when dealing with patients

Education:

UEI College Willowridge High School

Program: Medical Assistant Technician Program: General Studies

Diploma received: 4/2015 Diploma received: 06/2012

Honor Graduate (4.0 GPA)

OSHA certified

HIPAA certified

CPR certified

Courses Taken: Introduction to Allied Health, Medical Front Office Procedures, Medical Back Office Procedures, Human Disease & Pathology, Anatomy and Physiology Terminology, Phlebotomy, Pharmacology, Electrocardiograms, and Medical Assistant Certification Review

Employment History:

04/2015- Current Respiratory Center of North Houston Houston, Texas

Job Title- Medical Assistant

Prepare patients for meeting with the doctor by obtaining vital signs, CT scans, CXR’s and documenting/updating pertinent health information.

Ensure the cleanliness’, sanitation and maintenance of facility, exam rooms and equipment.

Responsible for all clerical duties, phone triage, Spirometry and vaccine administrations.

08/2013-09/2014 Endocrine Consultants Houston, Texas

Clinicals/Externship

Responding appropriately to patient inquiries and concerns

Scheduling consultations

Obtaining prior and pre-authorizations

Assisting with front and back office patient flow

Administering Vitals Check, EKG and ABI testing

09/2014-03/2015 UEI College Houston, Texas

Job Title- Financial Planning Clerk (FWS)

Assist Faculty and Staff in making sure all files and information are correctly enclosed

Assist in various of procedures to help the school operate efficiently while ensuring the students have all materials needed to effectively succeed in each course

Assistant In preparation for school audits

Order supplies

Does all Books and supplies Inventory and audit preps

08/2013-09/2014 Family Dollar Houston, Texas

Job Title- Assistant Manager

Ensure all employees have a safe and efficient work environment

Make sure store operates at corporate levels while adhering to protocol and supply demands

Supply customers with a warm and welcoming shopping environment.

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