Customer Service Representative

Location:

Posted:

November 05, 2015

Anna E. Malm

*****@******.*** 317-***-****

Education

Western Michigan University Thomas M. Cooley Law School Lansing, Michigan

Juris Doctor May 2015

Concentration in Business Transactions

Honors Scholarship, Recipient

Dean’s List, Winter 2014

Dean’s List, Summer 2014

Dean’s List, Winter 2015

University of Indianapolis Indianapolis, Indiana

Bachelor of Arts in Political Science August 2011

Experience

The Barbri Group INC Indianapolis, Indiana

Student Course Administrator 2015

Managed local bar review course

Sixty Plus, Inc. Elder Law Clinic Lansing, Michigan

Intern 2015

Counseled clients in preparing their estate documents

Managed and drafted client documents

FedEx Express Indianapolis, Indiana

Box Handler 2010-2011

Reliably transported customers’ packages to ensure prompt arrival at its destination

Mooresville High School Tennis Team Mooresville, Indiana

Assistant Coach 2009

Coached and instructed students on tennis fundamentals

Responsible for collecting and recording team funds

Blockbuster Indianapolis, Indiana

Customer Service Representative 2008-2009

Provided superior customer service to ensure that customers had a satisfying retail experience

Responsible for accurate money counting and recording

JCPenney Plainfield, Indiana

Pricing Associate 2005-2009

Responsible for accurately pricing items

Provided excellent customer service to customers seeking assistance