Customer Service Manager

LaTousha Hollie

Pharmacy Benefits Manager - Optum RX

Lancaster, TX 75134

**************@*****.*** - 469-***-****

• To apply my superior work ethic in a job environment where I can gain valuable experience. I desire to serve the company with a great attitude and high energy. Authorized to work in the US for any employer

WORK EXPERIENCE

Pharmacy Benefits Manager

Optum RX - January 2014 to Present

Answering inbound calls

• Assisting Pharmacist and Physicians with overrides and prior authorization

• Assisting member with benefits and copay structure Pharmacy Technician

Walmart - Dallas, TX - March 2013 to January 2014

Cash Handling

• Computer Knowledge

• Counting medications

• Filling prescriptions

Residential Support Staff

Daybreak - July 2011 to March 2013

Watch over senior citizens during the night shift

• Document all residential activity

• Ensures safety of citizens

SKILLS

• 35 wpm

• Friendly and approachable

• Computer and phone equipped

• Excellent at setting positive and welcoming first impressions ADDITIONAL INFORMATION

QUALIFICATIONS

• Ability to operate a computer and telephone • Knowledge of office procedures • Able to multitask efficiently

Contact this candidate